Share via


Annoying pop-up: connecting proxy server- officeimg.vo.msecnd.net

Question

Monday, December 23, 2013 10:16 AM

I'm using office 365 behind network proxy and from last few days I was getting this error message. With this error message I'm unable to do anything with office. I tried to turn off "allow office to connect internet". It also didn't work.

Any help in this regard will be appriciated.

All replies (4)

Tuesday, December 24, 2013 11:25 AM âś…Answered

I think the problem is solved now, i am mentioning it here, just in case if anybody finds a similar problem. Its mentioned in some forum. 

"Add the following sites as the exceptions of proxy server in IE
 officeimg.vo.msecnd.net
office.microsoft.com
 odc.officeapps.live.com"

This is the only method which worked (i think it works) for me so far. Thankyou Mr. Wang for your time.

Amar


Tuesday, December 24, 2013 2:20 AM

Hi

Get around this error at program start-up by going into File, Options, General, Start Up Options, and the removing the checkmark that says Show the Start screen when this application starts

Go to File>options>trust centre>trust options>privacy> "Allow office to connect to the internet"

Tylor Wang
TechNet Community Support


Tuesday, December 24, 2013 6:42 AM

Hi

Thanks for the quick reply. I had already tried that, after going through some forums. But I am still getting the message. It does not accept my username and password as well. I use proxy to connect to internet from my workplace.

Amar


Wednesday, December 25, 2013 1:00 AM

Thanks Amar for sharing your solution, this will help other who meet similar problems.

Tylor Wang
TechNet Community Support