Print server properties > error when opening "ports" tab

Question

_{Tuesday, January 28, 2020 1:56 PM}

Hi,

I'm trying to install the internet printer of my university on my laptop, but I get errors.
The IT helpdesk of my university tried to help me but can't figure out how to fix my problem.

They problem they stumbled upon is when I go to "Print server properties" en then the "ports" tab I get this error:

"Operation could not be completed (error 0x000000d), The data is invalid"

Does anyone know how to fix this problem?

All replies (5)

_{Tuesday, January 28, 2020 4:14 PM}

1) Press Win+R (Windows logo key and R key) at the same time to invoke the Run box.

2. Type services.msc in the run box and click OK.

3) Double-click on Print Spooler to open the Properties dialog box.

4) If the “Service status” is Stopped, click the Start button. And make sure the “Startup type” has been set as Automatic. After that, click the OK button to save the change.

5) Reboot

S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP

_{Tuesday, January 28, 2020 4:19 PM}

Hi, thanks for reply!

I tried it and the print status was allready at "running" and startup type "automatic" 

_{Wednesday, January 29, 2020 11:21 AM}

Hi,

Check the suggestion mentioned in “Fix printer connection and printing problems in Windows 10”:
https://support.microsoft.com/en-sg/help/4015401/windows-10-fix-printer-problems

Best Regards,
Eve Wang

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_{Monday, February 3, 2020 12:00 PM}

Hi,

How things are going there on this issue?

Please let me know if you would like further assistance.

Best Regards,
Eve Wang      

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_{Thursday, February 6, 2020 6:45 AM}

Hi,

Is there any update?

Please click “Mark as answer” if any of above reply is helpful. It would make this reply to the top and easier to be found for other people who has the similar problem.

Best Regards,
Eve Wang

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].