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Question
Thursday, March 12, 2020 12:51 PM
Hello. Please help me.
I got an error during installation of Visual Studio 2019 Enterprise.
I already tried to reboot my pc but still no hope.
Here are the logs using collect.exe from microsoft
https://1drv.ms/u/s!AkBaWD_yc8l1kGjiGSUSR2MSDibK?e=bkUWKP
All replies (2)
Friday, March 13, 2020 2:22 AM
Hi JayJay,
Welcome to MSDN forum.
Thank you for sharing us with the log files, after checking it, It seems you use Windows 8.1, if yes, please make sure that you have installed the Windows Update 2919355 or later version(or you could try to update your Windows).
In addition, did you install .net framework 4.7.2 or other versions on your machine? If not, you could try to install .NET framework 4.7.2 individually, though it will be installed during setup.
Similar issue for you to refer to: Package ‘Microsoft.NET.4.7.2.FullRedist,version=4.7.3062.3’ failed to install.
Any feedback will be expected.
Kind Regards,
Tianyu
MSDN Community Support
Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact [email protected].
Tuesday, March 17, 2020 8:41 AM
Hi JayJay,
Sorry to bother you.
Is your issue solved? Do you have any update? Feel free to let me know, if this issue still persists.
Any feedback will be expected.
Best Regards,
Tianyu
MSDN Community Support
Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact [email protected].