Event ID 8002 Microsoft-Windows-Store/Operational

Question

_{Sunday, August 9, 2015 2:04 AM}

Event ID 8002 Microsoft-Windows-Store/Operational
No user tickets captured for S-1-5-21-xxxxxxxxxx-xxxxxxxxxx-xxxxxxxxxx-1001, so this might not end well.
Function: StoredIdentitySnapshot::CaptureIdentity
Source: enduser\winstore\licensemanager\lib\identity.cpp (254)

Event ID 8002 Microsoft-Windows-Store/Operational
No authenticated user, no ticket. (0x80070525)
Function: CaptureLegacyMSATicket
Source: enduser\winstore\licensemanager\lib\identity.cpp (121)

Event ID 8002 Microsoft-Windows-Store/Operational
COM Exception: 0x80070525
Function: WaitForOperation
Source: enduser\winstore\licensemanager\inc\util.h (220)

Any ideas? Thanks!

All replies (2)

_{Tuesday, August 11, 2015 2:56 AM ✅Answered}

Hi,

According to the event log, it seems like store app wasn't closed successfully. Also relate with current user profile.

It would be better to create a new user account for test to fix this problem.

Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected].

_{Wednesday, August 3, 2016 1:36 PM}

Creating a new user would not help.