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Radius with WDS --> No credentials are available in the security package reason code 300

Question

Wednesday, June 6, 2012 1:31 PM

Hello,

 i have a working radius-configuration.

Hardware:

Server2008R2 (radius-server in MS-domain)

1 AP-point

Working Well!

When making a second accespoint available through WDS and authentication with radius we have a problem.

The 2nd accespoint will create an event in the eventlog of the server with the following details:

Network Policy Server denied access to a user.

Contact the Network Policy Server administrator for more information.

User:
 Security ID:   domain\user
 Account Name:   domain\user
 Account Domain:   domain
 Fully Qualified Account Name: domain\user

Client Machine:
 Security ID:   NULL SID
 Account Name:   -
 Fully Qualified Account Name: -
 OS-Version:   -
 Called Station Identifier:  00-02-6F-9A-B3-4C
 Calling Station Identifier:  00-02-6F-9A-B3-50

NAS:
 NAS IPv4 Address:  10.31.10.125
 NAS IPv6 Address:  -
 NAS Identifier:   -
 NAS Port-Type:   Wireless - IEEE 802.11
 NAS Port:   0

RADIUS Client:
 Client Friendly Name:  10.31.10.125
 Client IP Address:   10.31.10.125

Authentication Details:
 Connection Request Policy Name: Secure Wireless Connections
 Network Policy Name:  -
 Authentication Provider:  Windows
 Authentication Server:  domain.local
 Authentication Type:  PEAP
 EAP Type:   -
 Account Session Identifier:  -
 Logging Results:   Accounting information was written to the local log file.
 Reason Code:   300
 Reason:    No credentials are available in the security package

Howto fix this issue? we have tried many work-arrounds!

All replies (6)

Friday, June 15, 2012 2:34 AM ✅Answered

Hi,

Sorry for the delay.

And I have limited knowledge of this production. Given this situation, I would suggest you to contact the EnGenius support for the detailed step to deploy WDS with the RADIUS server if it’s supported. Your understanding is highly appreciated.

Best Regards,

Aiden

Aiden Cao

TechNet Community Support


Friday, June 15, 2012 7:16 PM ✅Answered

Hi there -

The reason code explanation in NPS documentation is "Authentication failed. The certificate is malformed and Extensible Authentication Protocl (EAP) cannot locate credential information in the certificate."

I think the problem here is that you need to connect the second AP to the wire. The AP must be configured as a RADIUS client in NPS so that the RADIUS protocol is used between the two, but your configuration makes that impossible because the AP is attempting to log on as an access client. If you connect the AP via Ethernet it should work fine, assuming that you have configured it with the same shared secret that you used to configure the RADIUS client in NPS.

Thanks -

James McIllece


Thursday, June 7, 2012 10:32 AM

somebody with a solution?


Monday, June 11, 2012 4:58 AM

Hi,

Thanks for your post.

You need to let us more information about your AP devices. I assume you deploy WDS AP in your environment. From the Cisco published document, the WDS AP must establish a relationship to an authentication server through authentication with a WDS user name and password. The authentication server can be either an external RADIUS server or the local RADIUS server feature in the WDS AP. Please double check whether you set the NPS server as the RADIUS server to enable authentication and accounting.

Wireless Domain Services Configuration

http://www.cisco.com/en/US/products/hw/wireless/ps4570/products_configuration_example09186a00801c951f.shtml

Wireless Domain Services AP as an AAA Server Configuration Example

http://www.cisco.com/en/US/products/hw/wireless/ps458/products_configuration_example09186a008059a559.shtml

As it is a question about the inter-operation between Windows NPS and Wireless device, please also contact the manufacturer support for further investigation. Thank you for your understanding.

Best Regards,

Aiden

Aiden Cao

TechNet Community Support


Tuesday, June 12, 2012 11:33 AM

We are using the following accespoints : EnGenius ECB-9500

We already use accouting and logs for troubleshooting.

The error about this topic "No credentials are available in the security package" is coming out of the log-files.

First Situation:

When we disable Radius and use WPA2 WDS is working well! When we enable Radius, radius is working well also.

Second Situation:

But...when we try to connect the 2nd accesspoint through Accespoint1 to the radius-server this error message occurs!

The setup is Like this  :   AP2 > AP1>Radius-server

We are using the same username/password as used on the first situation.

Somebody who knows a solution for this?


Wednesday, September 19, 2018 1:37 PM

The problem in my case was that I had imported the .crt certificate (without the private key) not the .p12