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Question
Tuesday, August 6, 2013 3:11 AM
Hi,all!
When I'm trying to install the Visual Studio Ultimate 2010 onto my Windows 8 Professional X86, I always got the error 2053 and 2052. Can anyone tell me what the problem is and how to fix it please?
Thanks in advance!
All replies (11)
Friday, August 23, 2013 6:34 AM ✅Answered | 3 votes
Hi geelpheels,
I would suggest you to try the following methods and check if it helps.
Method 1:
Run System File Checker (SFC) tool scan and check if it helps.
Steps to perform a SFC scan :
a) Open Command Prompt (win + R).
b) Type the following command, and then press ENTER:
sfc /scannow
[The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.]
After the scan has completed, close the command prompt window, restart the computer and check.
Check the below mentioned link for further guidance on SFC Scan - http://support.microsoft.com/kb/929833
Method 2:
Step 1:
Check the Windows Installer Service.
a. Open Command Prompt (win + R), type services.msc and press Enter.
b. Scroll down and find the Windows Installer. Double-click “Windows Installer” in the Services list.
c. On the General tab, make sure the service is started under “Service status”.
d. If the service is not already running, under Service status, click Start, and then click OK.
Step 2:
Unregister and re-register the Windows Installer
a. Open Command Prompt (win + R), type MSIEXEC /UNREGISTER, and then click OK .
b. Open Command Prompt (win + R), type MSIEXEC /REGSERVER, and then click OK . After you run this command, the operation is complete.
c. Now, try your installation again.
You may refer to the article and check if it helps.
Troubleshoot problems installing and uninstalling programs on Windows-based computers
http://support.microsoft.com/kb/2438651
Best Regards.
<THE CONTENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED>
Thanks
MSDN Community Support
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Wednesday, August 7, 2013 9:38 AM | 2 votes
Hi geelpheels,
Please tell me full error message.
My suggestion:
This error usually occurs when a DLL file is missing, or not registered on your computer.
Since Runtime error 2052 is related to missing DLL files, you can re-register the registry list to fix Runtime error 2052 issue. For example, if you encounter Runtime error 2052 at dll file, to re-register the file, please do this:
1. Click Start-Run
2. Type in regsvr32 c:\windows\system32\dll file
3. Re-start your computer
If you can’t find the specific file on your computer, you should download it from the Internet and locate it to the right place.
You also can try to run free registry scan for your computer.
If the error persists, please use http://aka.ms/vscollect to gather the installation logs. After using it, you will find vslogs.cab from %temp% folder. Please upload the file to https://skydrive.live.com/ and share the link here.
Best Regards.
Samson sun
MSDN Community Support | Feedback to us
Develop and promote your apps in Windows Store
Please remember to mark the replies as answers if they help and unmark them if they provide no help.
Wednesday, August 14, 2013 2:41 PM
Here is the event log of these two errors, I dunno if it is enough.
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">10005</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-08-14T13:50:52.000000000Z" />
<EventRecordID>39238</EventRecordID>
<Channel>Application</Channel>
<Computer>Obediently</Computer>
<Security UserID="......" />
</System> - <EventData>
<Data>Product: Microsoft Visual Studio 2010 Ultimate - ENU -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503. The arguments are: , ,</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data />
<Binary>7B42433034363446412D413042412D334533382D383542462D4443354233413430314634387D</Binary>
</EventData>
</Event>
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">10005</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-08-14T13:50:53.000000000Z" />
<EventRecordID>39239</EventRecordID>
<Channel>Application</Channel>
<Computer>Obediently</Computer>
<Security UserID="......" />
</System> - <EventData>
<Data>Product: Microsoft Visual Studio 2010 Ultimate - ENU -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2502. The arguments are: , ,</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data />
<Binary>7B42433034363446412D413042412D334533382D383542462D4443354233413430314634387D</Binary>
</EventData>
</Event>
Thanks in advance!
Thursday, August 15, 2013 9:34 AM | 1 vote
Hi geelpheels,
Please give me more logs.
Use http://aka.ms/vscollect to gather the installation logs. After using it, you will find vslogs.cab from %temp% folder. Please upload the file to https://skydrive.live.com/** and share the link here.**
Best Regards.
Samson sun
MSDN Community Support | Feedback to us
Develop and promote your apps in Windows Store
Please remember to mark the replies as answers if they help and unmark them if they provide no help.
Thursday, August 15, 2013 1:27 PM
Dear Samson,
I have uploaded that file. It's link is: Report file
Please diagnose it for me.
Thanks a lot!
Saturday, August 17, 2013 11:59 AM
Hi, Samson.
Are you OK?
Can you download this file from the link?
Thursday, August 22, 2013 1:08 AM
Hi, Samson.
Have you got any result from that file?
Thursday, August 22, 2013 3:04 AM | 2 votes
Hi geelpheels,
Sorry to reply to you until now.
I find some software have the same errors, such as iTunes, Apple Application Support, Visual Studio 2010, SQL Server 2008 R2.
So I think it has some errors in your computer, here is my suggestion.
- Goto TaskManager > Details > Explorer.exe & click on End Task.
- Click on File in Task Manager >Choose Run new task > Type Explorer.exe and check the box below shows as (Create this task with administrative privileges).
If you have any further questions, please feel free to let us know.
Best Regards.
<THE CONTENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED>
Thanks
MSDN Community Support
Please remember to "Mark as Answer" the responses that resolved your issue. It is a common way to recognize those who have helped you, and makes it easier for other visitors to find the resolution later.
Thursday, August 22, 2013 9:59 AM
Hi, Samson!
I think you must have guessed wrong this time.
Every time I run the setup.exe of that installation, it asked me the Administrator's password. Andwhen the installation is running, from the task manager, the user is always an administrator.
There is nothing can be concluded from that the setup is not running under a account with administrator privilleges.
Perhaps I'm wrong, you may prove it.
BTW, I once decided to install iTunes for fun, but after thorough consideration for safety reasons, I finally abandoned it. In fact, I installed no software of Apple company so far yet.
Thanks in advance.
Best Regards,
Thursday, August 29, 2013 1:26 AM
Great! It is solved.
Thanks a lot.
Best Regards
Friday, June 1, 2018 2:50 PM
My issue was with an iTunes update on Windows 8.1. Method 1 didn't help. Today (after days of trying different things) I used Method 2 it got iTunes to install! What a relief! Thank you so much.