Remote Desktop Connection has stopped working.

2018-04-14

Question

_{Saturday, April 14, 2018 4:18 PM}

Hello,

I have been experiencing crashes when initiating an RDS connection to no matter what. The crash happens right after the authentication, when it starts to load the profile. However works just fine if I use something like Remote Desktop Connection Manager. It started right after the Fall Creators update installation. I have done all of the below, without solving it:

1. Clean booted the machine

2. Disabled the AV and FW just in case

3. Removed all printers and disabled printer redirection

4. dism.exe /online /cleanup-image /restorehealth and SFC /scannow

I am running out of ideas. Please help.

Faulting application name: mstsc.exe, version: 10.0.16299.15, time stamp: 0x3a40081f
Faulting module name: ntdll.dll, version: 10.0.16299.334, time stamp: 0xe508fc03
Exception code: 0xc0000005
Fault offset: 0x00000000000267b4
Faulting process id: 0x2b3c
Faulting application start time: 0x01d3d4092d6a8362
Faulting application path: C:\WINDOWS\SYSTEM32\mstsc.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: c5c21d6f-f894-47f4-ba2d-7b5b94745fa0
Faulting package full name:
Faulting package-relative application ID:

All replies (16)

_{Friday, April 20, 2018 10:28 AM ✅Answered}

The final solution was a fresh install. After that I have installed the printers and Fall Creators update - and no problem.

To summarize all of the proposed and attempted fixes:

1. Fully patch

2. If possible revert Fall Creators Update

3. Clean boote the machine

4. Disable the AV and FW just in case

5. Remove all printers and disabled printer redirection

6. dism.exe /online /cleanup-image /restorehealth and SFC /scannow

_{Saturday, April 14, 2018 4:42 PM}

Hi Stoyan,

it may help to see all the modules loaded during a crash.

Can you download and run the following application (AppCrashView):

http://www.nirsoft.net/utils/app_crash_view.html

Click on one of the recent mstsc.exe errors.

Can you copy and paste the information that appears in the lower window that has loaded modules.

Regards

Simon

If you find that my post has answered your question, please mark it as the answer. If you find my post to be helpful in anyway, please click vote as helpful. Regards Simon Disclaimer: This posting is provided AS IS with no warranties or guarantees, and confers no rights.

_{Sunday, April 15, 2018 6:38 AM}

Hi Simon,

Sure. Please check below and thanks for the willingness to help:

Version=1
EventType=APPCRASH
EventTime=131681956453501945
ReportType=2
Consent=1
UploadTime=131681956461537649
ReportStatus=268435456
ReportIdentifier=33035e80-e7b1-4ba4-bcd3-5ab3f398b05c
IntegratorReportIdentifier=b1e19795-602f-47db-818f-eae2c4cccb37
Wow64Host=34404
NsAppName=mstsc.exe
AppSessionGuid=00001d68-0001-007e-def5-1ea20ad4d301
TargetAppId=W:0000f519feec486de87ed73cb92d3cac802400000000!0000b4c79e7d89f9baa2d94282e5ce4647508ebf59e1!mstsc.exe
TargetAppVer=2000//12//20:01:15:11!3794ec!mstsc.exe
BootId=4294967295
TargetAsId=524
UserImpactVector=271582000
Response.BucketId=26cae46bf496232291d63a8fe1a4a47c
Response.BucketTable=4
Response.LegacyBucketId=1285279133301253244
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=mstsc.exe
Sig[1].Name=Application Version
Sig[1].Value=10.0.16299.15
Sig[2].Name=Application Timestamp
Sig[2].Value=3a40081f
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.16299.334
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=e508fc03
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00000000000267b4
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.16299.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=fc4f
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=fc4fd3238e5811b03a398988ae3d5b07
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=a932
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=a932117a9dc4e840b6df25436fd3bb10
UI[2]=C:\WINDOWS\system32\mstsc.exe
UI[3]=Remote Desktop Connection has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\WINDOWS\system32\mstsc.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[5]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[6]=C:\WINDOWS\System32\sechost.dll
LoadedModule[7]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[8]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[9]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[10]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[11]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[12]=C:\WINDOWS\System32\USER32.dll
LoadedModule[13]=C:\WINDOWS\System32\win32u.dll
LoadedModule[14]=C:\WINDOWS\System32\ole32.dll
LoadedModule[15]=C:\WINDOWS\System32\combase.dll
LoadedModule[16]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[17]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[18]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[19]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[20]=C:\WINDOWS\System32\shcore.dll
LoadedModule[21]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[22]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[23]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[24]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[25]=C:\WINDOWS\System32\profapi.dll
LoadedModule[26]=C:\WINDOWS\System32\COMDLG32.dll
LoadedModule[27]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[28]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[29]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[30]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.16299.371_none_15c7d1789365a290\COMCTL32.dll
LoadedModule[31]=C:\WINDOWS\system32\WINHTTP.dll
LoadedModule[32]=C:\WINDOWS\system32\credui.dll
LoadedModule[33]=C:\WINDOWS\system32\Secur32.dll
LoadedModule[34]=C:\WINDOWS\system32\CRYPTUI.dll
LoadedModule[35]=C:\WINDOWS\system32\WINMM.dll
LoadedModule[36]=C:\WINDOWS\system32\NETAPI32.dll
LoadedModule[37]=C:\WINDOWS\system32\WININET.dll
LoadedModule[38]=C:\WINDOWS\system32\ktmw32.dll
LoadedModule[39]=C:\WINDOWS\system32\IPHLPAPI.DLL
LoadedModule[40]=C:\WINDOWS\system32\WINMMBASE.dll
LoadedModule[41]=C:\WINDOWS\system32\bcrypt.dll
LoadedModule[42]=C:\WINDOWS\system32\CRYPTBASE.DLL
LoadedModule[43]=C:\WINDOWS\system32\SSPICLI.DLL
LoadedModule[44]=C:\WINDOWS\system32\NETUTILS.DLL
LoadedModule[45]=C:\WINDOWS\system32\WKSCLI.DLL
LoadedModule[46]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[47]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[48]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[49]=C:\WINDOWS\system32\PROPSYS.dll
LoadedModule[50]=C:\WINDOWS\system32\credssp.dll
LoadedModule[51]=C:\WINDOWS\system32\NTASN1.dll
LoadedModule[52]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[53]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[54]=C:\WINDOWS\system32\mstscax.dll
LoadedModule[55]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[56]=C:\WINDOWS\system32\MSACM32.dll
LoadedModule[57]=C:\WINDOWS\system32\d2d1.dll
LoadedModule[58]=C:\WINDOWS\system32\DWrite.dll
LoadedModule[59]=C:\WINDOWS\system32\ncrypt.dll
LoadedModule[60]=C:\WINDOWS\system32\VERSION.dll
LoadedModule[61]=C:\WINDOWS\system32\d3d11.dll
LoadedModule[62]=C:\WINDOWS\system32\pdh.dll
LoadedModule[63]=C:\WINDOWS\system32\dxgi.dll
LoadedModule[64]=C:\WINDOWS\system32\msIso.dll
LoadedModule[65]=C:\WINDOWS\SYSTEM32\atlthunk.dll
LoadedModule[66]=C:\WINDOWS\system32\explorerframe.dll
LoadedModule[67]=C:\WINDOWS\System32\TextInputFramework.dll
LoadedModule[68]=C:\WINDOWS\System32\CoreUIComponents.dll
LoadedModule[69]=C:\WINDOWS\System32\CoreMessaging.dll
LoadedModule[70]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[71]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[72]=C:\WINDOWS\system32\DEVOBJ.dll
LoadedModule[73]=C:\WINDOWS\System32\WINTRUST.dll
LoadedModule[74]=C:\WINDOWS\system32\MF.dll
LoadedModule[75]=C:\WINDOWS\system32\MFPlat.DLL
LoadedModule[76]=C:\WINDOWS\system32\RTWorkQ.DLL
LoadedModule[77]=C:\WINDOWS\system32\MFCORE.DLL
LoadedModule[78]=C:\WINDOWS\system32\ksuser.dll
LoadedModule[79]=C:\Windows\System32\MSAudDecMFT.dll
LoadedModule[80]=C:\Windows\System32\mfperfhelper.dll
LoadedModule[81]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[82]=C:\WINDOWS\System32\perfos.dll
LoadedModule[83]=C:\Windows\System32\msxml6.dll
LoadedModule[84]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[85]=C:\WINDOWS\System32\NSI.dll
LoadedModule[86]=C:\Windows\System32\rasadhlp.dll
LoadedModule[87]=C:\WINDOWS\system32\WTSAPI32.dll
LoadedModule[88]=C:\WINDOWS\system32\WINSTA.dll
LoadedModule[89]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[90]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[91]=C:\Program Files\Bonjour\mdnsNSP.dll
LoadedModule[92]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[93]=C:\WINDOWS\system32\schannel.DLL
LoadedModule[94]=C:\WINDOWS\system32\tspkg.DLL
LoadedModule[95]=C:\WINDOWS\SYSTEM32\mskeyprotect.dll
LoadedModule[96]=C:\WINDOWS\system32\ncryptsslp.dll
LoadedModule[97]=C:\WINDOWS\system32\CRYPTSP.dll
LoadedModule[98]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[99]=C:\WINDOWS\SYSTEM32\gpapi.dll
LoadedModule[100]=C:\WINDOWS\system32\wdmaud.drv
LoadedModule[101]=C:\WINDOWS\system32\AVRT.dll
LoadedModule[102]=C:\WINDOWS\system32\AUDIOSES.DLL
LoadedModule[103]=C:\WINDOWS\system32\msacm32.drv
LoadedModule[104]=C:\WINDOWS\system32\midimap.dll
LoadedModule[105]=C:\Windows\System32\Windows.UI.dll
LoadedModule[106]=C:\WINDOWS\system32\MSIMG32.dll
LoadedModule[107]=C:\Windows\System32\msmpeg2vdec.dll
LoadedModule[108]=C:\WINDOWS\System32\DriverStore\FileRepository\c0323831.inf_amd64_1212be4b9fe2386c\aticfx64.dll
LoadedModule[109]=C:\WINDOWS\System32\DriverStore\FileRepository\c0323831.inf_amd64_1212be4b9fe2386c\atiuxp64.dll
LoadedModule[110]=C:\WINDOWS\System32\DriverStore\FileRepository\c0323831.inf_amd64_1212be4b9fe2386c\atidxx64.dll
LoadedModule[111]=C:\WINDOWS\SYSTEM32\amdihk64.dll
LoadedModule[112]=C:\WINDOWS\SYSTEM32\detoured.dll
LoadedModule[113]=C:\WINDOWS\System32\msvproc.dll
LoadedModule[114]=C:\WINDOWS\System32\CompPkgSup.DLL
LoadedModule[115]=C:\WINDOWS\system32\CLDAPI.dll
LoadedModule[116]=C:\WINDOWS\system32\FLTLIB.DLL
LoadedModule[117]=C:\WINDOWS\system32\AEPIC.dll
LoadedModule[118]=C:\WINDOWS\system32\LINKINFO.dll
LoadedModule[119]=C:\WINDOWS\system32\ntshrui.dll
LoadedModule[120]=C:\WINDOWS\system32\srvcli.dll
LoadedModule[121]=C:\WINDOWS\system32\cscapi.dll
LoadedModule[122]=C:\WINDOWS\SYSTEM32\policymanager.dll
LoadedModule[123]=C:\WINDOWS\system32\msvcp110_win.dll
LoadedModule[124]=C:\WINDOWS\system32\imaadp32.acm
LoadedModule[125]=C:\Windows\System32\l3codeca.acm
LoadedModule[126]=C:\WINDOWS\system32\msadp32.acm
LoadedModule[127]=C:\WINDOWS\system32\msg711.acm
LoadedModule[128]=C:\WINDOWS\system32\msgsm32.acm
LoadedModule[129]=C:\WINDOWS\system32\bdmpega64.acm
LoadedModule[130]=C:\Program Files (x86)\BandiMPEG1\bdfilters64.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=16299
OsInfo[3].Key=ubr
OsInfo[3].Value=371
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=244
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=203496
OsInfo[15].Key=osinsty
OsInfo[15].Value=3
OsInfo[16].Key=iever
OsInfo[16].Value=11.371.16299.0-11.0.60
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=8062
OsInfo[19].Key=svolsz
OsInfo[19].Value=118
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=170928
OsInfo[22].Key=bldtm
OsInfo[22].Value=1534
OsInfo[23].Key=bldbrch
OsInfo[23].Value=rs3_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.16299.371.amd64fre.rs3_release.170928-1534
OsInfo[30].Key=buildflightid
OsInfo[30].Value=7F5E6A14-5412-4ABF-ABB0-FFE6BEE62238.1
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=containerid
OsInfo[34].Key=containertype
OsInfo[35].Key=edu
OsInfo[35].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Remote Desktop Connection
AppPath=C:\WINDOWS\system32\mstsc.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=1062BD558F2F97A45E7251487E5A5F94
MetadataHash=-1093157244

_{Sunday, April 15, 2018 2:04 PM}

Hi Stoyan,

Can you open powershell, use the command "get-printer" and post the output?

Regards

Simon

_{Monday, April 16, 2018 6:14 AM}

Hi,

It is suggested that you can install all the updates, making sure your machine is up to date after upgrade to Windows 10 1709.

Then it is suggested that you can disable the resource mapping, install latest video driver and remove content of

C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Terminal Server Client\Cache

If you can copy the below dll file from a working machine like 1709 to replace it on your machine.

%systemroot%\system32\mstscax.dll

%systemroot%\system32\mstsc.exe

C:\Windows\System32\en-US\mstscax.dll.mui

C:\Windows\System32\en-US\matsc.exe.mui

If you can't solve the problem, please help us collect the event log, right click them>save all selected as..

In addition, you can check the logs under event viewer>application and services logs>microsoft>windows>terminalservices-localsessionmanager>operational.

You can upload them to a network drive and share the link here, if you need any help.

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Tuesday, April 17, 2018 1:25 AM}

If you have any problems, please feel free to contact me.

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Tuesday, April 17, 2018 6:31 PM}

Hi Simon,

Here is the output, but I doubt it being related to the printers. I have disabled their redirection all together.

PS C:\ get-printer

Name ComputerName Type DriverName PortName Shared Published DeviceType

HP DeskJet 4670 series (Net... Local HP DeskJet 4670 series TH5A52922N0663 False False Print
Fax - HP DeskJet 4670 series Local HPDJ4670_Fax_Driver HPDJ4670_Fax... False False Print

_{Tuesday, April 17, 2018 7:55 PM}

Hi Vivian,

All updates are installed!

I have done the cash directory clean up originally. BTW the proper location of the cash directory is C:\Users\user\AppData\Local\Microsoft\Terminal Server Client\Cache. Did it again for good measure, but it didnt help.

Did the file replacement and that did nothing as well

Posting the event logs will not give you any more info other the even that I have given you above.

The logs under event viewer>application and services logs>microsoft>windows>terminalservices-localsessionmanager>operational - have to be checked on the computer that I am logging to.

The events there are :

Event 25 session started

Event 42 end session arbitration

Event 40 session has been disconnected with a reason code 0

_{Wednesday, April 18, 2018 7:22 AM}

From my research, it may be a known issue and here is the reason:

The RS3 release of Windows shipped several pdf print driver with a dynamic shim that crashes the spooler service when the shim is loaded

The SHIM engine in Windows can shim a DLL or an executable. The functionality to shim a DLL has been broken since TH1 (or earlier) but the code was dormant until late in RS3. We unintentionally woke the code in RS3, and now the SHIM infrastructure causes a crash when a specific driver is loaded. The specific driver being load is old and comes as part of the installation of older versions of Quicken made by Intuit. Once that driver is installed on a system (Quicken is installed on the system), any process that loads that driver will crash. This is the case for the RDP service, since that service loads all print drivers on the system.

Workaround:

Uninstall the Quicken PDF printer or change the printer driver.

It is appreciated that you can wait for the hotfix released to fix the problem.

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Wednesday, April 18, 2018 4:01 PM}

Hello Vivian, I too have the problem Printer Spooler keeps terminating even though its set to automatic. If I set all three recovery option to restart the service then my Print Spool keeps printing multiple times every time it restarts.

I am not able to use my laptop to print. Please find below the error from the event log

Faulting application name: spoolsv.exe, version: 10.0.16299.371, time stamp: 0x9b34fa51
Faulting module name: ntdll.dll, version: 10.0.16299.334, time stamp: 0xe508fc03
Exception code: 0xc0000409
Fault offset: 0x0000000000097043
Faulting process id: 0x1988
Faulting application start time: 0x01d3d72bab8057ad
Faulting application path: C:\WINDOWS\System32\spoolsv.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: dd603cbd-8f37-4b2c-9c98-646919bf8fd5
Faulting package full name:
Faulting package-relative application ID:

Any assistance to fix this issue is much appreciated. I have uninstalled all the printers from the system still I keep getting this error.

regards

Sriram

_{Thursday, April 19, 2018 3:48 AM}

Hi,

I have to say that it may be related to the know issue either.

Here are the symptoms:

Apps crash when submitting print jobs using certain versions of the Intuit PDF printer driver

Apps like notepad, wordpad crash when saving files while using certain versions of the Intuit PDF printer driver

Web browser including (but likely not limited to ) the Microsoft Edge browser crash when browsing web pages.

MSTSC.EXE / RDP crashes when establishing RDP connections.

Related bugs allude to Spooler crashes but details are vague on this point.

The RS3 release of Windows shipped several pdf print driver with a dynamic shim that crashes the spooler service when the shim is loaded

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Thursday, April 19, 2018 5:24 AM}

Hi Vivian,

Thanks for the ideas, but none of them helped.

I dont have a Quicken PDF installed. But just in case I have uninstalled all printers including the HP. I have also reinstalled windows 10 on the top of the current installation.

None of that helped.

Do you have some other ideas, or should I just do a fresh install and then not install the fall creators update?

_{Thursday, April 19, 2018 6:41 AM}

Since the problem happens right after you upgrade to RS3,

I will suggest that you can roll back to the previous version to avoid such printer issue.

Thanks for your understanding.

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Thursday, April 19, 2018 6:46 AM}

I think the problems is related to the driver stack of the printer, since I am not sure if the driver stack of HP will be loaded previously and even though you have uninstall it, it has stored in the driver manifest.

Once the application like RDP run , it loads such driver stuck, then causing crash.

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Thursday, April 19, 2018 6:46 PM}

I am doing a fresh reinstall. Kind of ran out of ideas. I will test on every step to see if this is replicated. Thanks for the hints.

_{Thursday, September 13, 2018 1:49 PM}

My workaround was to disable forwarding remote sound to local (do not play). Seems one of my third-party sound drivers is causing a problem. Found this solution here: http://www.fixedbyvonnie.com/2014/12/fixed-remote-desktop-connection-stopped-working-error-windows-8-1/

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Remote Desktop Connection has stopped working.

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All replies (16)

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