Why are some items in my "Sent Items" crossed out?

Question

_{Thursday, February 19, 2015 9:43 PM}

In Outlook 2013 "Sent Items folder.   Some Items are crossed out.  What does that mean?

All replies (3)

_{Friday, February 20, 2015 5:53 AM ✅Answered | 1 vote}

Hi,

Maybe you have a custom view which includes a Conditional Formatting. In Sent Items folder, click VIEW tab -> Current View -> View Settings -> Conditional Formatting -> Check if you have any rule that changes the font with strikeout.

You can simply click the Reset View button in Sent Items folder to check the result as well.

Regards,

Melon Chen

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_{Monday, February 23, 2015 2:00 AM}

Hi,

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

Regards,

Melon Chen

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_{Monday, February 23, 2015 8:52 PM | 1 vote}

GREAT, THANK YOU!

Conditional Formatting is set to show 'Expired email' as strike-over.  Now I just need a definition of 'Expired Email'.  Outlook Help is not very helpful.

Many Thanks,
David Pike