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DHCP Strange problem (there are no items to show in this view.)

Question

Tuesday, June 4, 2019 1:21 PM



I have Windows server 2008R2

DHCP installed on this server with AD and DNS

in the morning i came and i have found a problem with the dns, the problem has been resolved, i was check the DHCP i have found this problem 

there are no items to show in this view.

I have checked the event viewer but i did not found error 

Update for the case: i can open the DHCP Console from another server. but i did not found my scopes  

All replies (11)

Wednesday, June 5, 2019 1:20 AM

Hi,

Firstly, we don't suggest you install DHCP on AD server.

From the picture, the icon means DHCP server connected but current user does not have the administrative credentials to manage the server.

So, please log in using DHCP admin account. 

Best regards,

Travis

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Wednesday, June 5, 2019 1:22 AM

thanks for your replay and your suggestion, but this user is global admin,

Update for the case: i can open the DHCP Console from another server. but i did not found my scopes


Wednesday, June 5, 2019 1:40 AM

Hi,

When installing DHCP, which account did you configure as the DHCP admin?

I would suggest you add global admin into DHCP administrator group.

Best regards,

Travis

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Wednesday, June 5, 2019 1:53 AM

Thanks again, yes the user is DHCP Admin. i have tried now but its the same problem 


Wednesday, June 5, 2019 2:57 AM

Hi,

Did the DC authorize the DHCP server?

If the problem persists, I suggest you reinstall the DHCP role.

Best regards,

Travis

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Wednesday, June 5, 2019 3:07 AM

i have uninstall the DHCP Server and reinstalled it again, still the same problem, yes this server is authorized DHCP server,

I can connect remotely on the DHCP Server from another server.  and i see the scopes 


Wednesday, June 5, 2019 5:49 AM

Hi,

I found a similar case and you can try the methods it mentioned.

please refer to the link below:

https://social.technet.microsoft.com/Forums/windows/en-US/9d1b461f-301f-473c-80cc-0e060c4d45a1/dhcp-users-group-can-not-access-dhcp-server-console?forum=winserverDS 

Best regards,

Travis

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Tuesday, June 11, 2019 8:39 AM

Hi,

Just checking in to see if the information provided was helpful.

Please let us know if you would like further assistance.

Best Regards,

Travis

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Thursday, June 13, 2019 10:56 AM

Hi, 

thanks i have check the the link, but still the same problem


Friday, June 14, 2019 8:04 AM

Hi,

Did you try to add DHCP role on another server?

I believe that troubleshoot the issue requires some hands on access. 

My suggestion is to contact Microsoft Support to get them involved in checking your configuration.

Best regards,
Travis

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Monday, June 17, 2019 8:31 AM

Hi,

Just checking in to see if the information provided was helpful.

Please let us know if you would like further assistance.

Best Regards,

Travis

Please remember to mark the replies as an answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected]