Why can't I type in excel or any other document?

Question

_{Sunday, September 1, 2013 4:08 AM}

I cannot type in excel or other Microsoft word programs.  I paid to have monthly access to Microsoft Office so I should be able to.

All replies (1)

_{Monday, September 2, 2013 5:24 AM ✅Answered}

Hi,
Please give me more imformation.
Did you use Office 365? I noticed that  you have a monthly subscription to Microsoft.
If you do not use Office 365, please let me know your Office version and operation system version.
Did the issue appear recently?
Did you check the Word, Excel, One note ect in protection mode?

I recommend we do the following steps to check the issue:.

1. Start the Excel program in safe mode

1).      Click Start, point to All Programs, and then point to Microsoft Office.
2).      Press and hold the CTRL key, and then click the Microsoft Excel.
If the problem does not occur in the safe mode, this issue might be related to some third-party add-ins in the Excel program, we can try to disable them.
Normally, you could do the following to disable the conflict add-ins in your Excel program:
Disable add-ins

2.If the issue exists, we can check the issue in client clean boot. Please refer to the following link:
http://support.microsoft.com/kb/929135

3. Repair Office programs
Please refer to the following link and find the different ways to repair in different operation system.
http://office.microsoft.com/en-us/powerpoint-help/repair-office-programs-HA010357402.aspx

4. Reinstall Office programs.
We may try to reinstall Office programs at last to check the issue.
Please refer to the following link:
http://support.microsoft.com/kb/2739501/en-us

If I miss understand something, please let me know.

Regards,

George Zhao
TechNet Community Support