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Question
Monday, February 20, 2017 7:09 PM
Just stopped updating. Works fine across multiple PCs on Excel and PowerPoint but not on Word. Tried lots of options but no success so far.
All replies (4)
Tuesday, February 21, 2017 1:58 AM
Hi Hitchin,
Considering this issue is more related to the Office product, I will move it to Our Office forum. The persons there are more experienced in resolving the Office issue and they may have more resources to help you. Thanks for your understanding and cooperation.
Best regards
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Wednesday, February 22, 2017 7:21 AM
Hi Hitchin,
By "stopped updating", do you mean the recent files pane (File > Open) doesn't show any recently opened documents?
If this is your case, have you tried modifying the settings via File > Options > Advanced:
Hope this can be helpful. Please feel free to let me know if I have misunderstood anything.
Best regards,
Yuki Sun
Please remember to mark the replies as answers if they helped.
If you have feedback for TechNet Subscriber Support, contact [email protected].
Wednesday, March 28, 2018 3:43 AM | 1 vote
I just found out I'm having the exact same problem in Word 1802 - for Office 365.
I just checked under Options/Advanced and my settings already were as shown in the screenshot above. I lowered the number of Recent Documents & Folders to 49 - thinking maybe just changing it to something else might get it working again - but it didn't.
I found out no document has been saved to the Recents list since about a week ago! I've opened many documents since then and none of them have shown up there.
I just checked in Excel - and it's working fine there. But not in Word.
Any help would be greatly appreciated.
Monday, October 28, 2019 6:15 PM
I am having the same issue, but with Excel. And it's only in the taskbar and start menu list of recent items. In Excel itself, it is showing me recent files.