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Windows 10 Pro will not allow me to access my USB drives - 'Access Denied'

Question

Wednesday, November 15, 2017 5:59 PM

I cant access my usb drives as keeps coming up as access denied and directs me to a security tab but then I cant change anything. I am set up as an adminstrator under users but nothing I do allows me to access any of my old USB drives

All replies (4)

Thursday, November 16, 2017 6:57 AM

Hi,

The issue could be caused by some issues such as permission. Some steps in the below you could try.

1. Unplug your usb , go to Search Bar and type this “gpedit.msc”. On computer configuration >> Administrative Templates >> System, select Removable Storage Access on the left panel

find  "Removable Disks: Deny execute access,deny write,deny read access,

all removable storage deny" on the right panel

open them and disable all these four options.

2. Right click the External Drive in My Computer and go to Properties. From here go to security.

Now go to the Security tab. Go ahead and click on the Advanced Button at the bottom. In this windows click on the Owner tab. Then click on the Change Owner button. If its an external drive then i would change it to the Everyone User so you don't have this issue later and hit apply. Should take owerner ship now. Now click on. Now on the users part at the top click on Edit. In there you should probably see and Unknow User name. Click on that and remove it.

Please refer to the video in the link below, it includes detail steps about it.

https://www.youtube.com/watch?v=n2056BEVcBY

Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

3. Plug the USB drive into a machine and use the command below to open it.

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware-winpc/access-denied-to-usb-files-windows-10/672e7d81-3079-4db7-9535-744bb3d68a00

Hope it will be helpful to you

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Sunday, November 19, 2017 9:03 AM

Hi Paul,

Haven't received your message a few days, was your issue resolved?
I am proposing previous helpful replies as "Answered". Please feel free to try it and let me know the result. If the reply is helpful, please remember to mark it as answer which can help other community members who have same questions and find the helpful reply quickly.
Best regards,
Carl

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].


Wednesday, November 22, 2017 12:23 PM

Hi,

Any update?

Please remember to mark the replies as answers if they help.
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Friday, December 7, 2018 7:34 PM

I had the same issue and with an extensive amount of time and the assistance of Microsoft support it was tracked down to HP Device Manager and Sanitizer - had created some type of security protocol during an update and denied access to any memory stick.  Uninstalled and has worked fine since.