Updates not downloading

Article
2017-05-22

Question

_{Monday, May 22, 2017 4:18 PM}

Hello,

I am trying to get a WSUS server up and running on Server 2016. I have two PC clients and one test server set up to test it out. WSUS sees those clients, and has updates that I have approved to install on them. However, when I click on any of the approved updates, there is an informational message stating that the files for this update have not yet been downloaded. The event log has no errors, so I am not sure how to trouble shoot this. Anyone have any ideas?

Thanks,

Scott

All replies (15)

_{Monday, May 22, 2017 4:47 PM}

Am 22.05.2017 schrieb ChaChaMcGee:

I am trying to get a WSUS server up and running on Server 2016. I have two PC clients and one test server set up to test it out. WSUS sees those clients, and has updates that I have approved to install on them. However, when I click on any of the approved updates, there is an informational message stating that the files for this update have not yet been downloaded. The event log has no errors, so I am not sure how to trouble shoot this. Anyone have any ideas?

Each update a client would have, you must approve the update for
install. After you approve the update, WSUS will download the update.
Now the client can download the update from wsus.

Winfried

WSUS Package Publisher: http://wsuspackagepublisher.codeplex.com/
http://technet.microsoft.com/en-us/windowsserver/bb332157.aspx
http://www.wsuswiki.com/Home

_{Monday, May 22, 2017 5:32 PM}

Yes, I have approved the updates, but they just never download. It's been 4 days since I approved them. As there isn't any error in the app log, I'm not sure where to look, to see what the issue is.

From other posts, I've tried running "wsusutil reset", and that doesn't fix my issue.

_{Monday, May 22, 2017 6:56 PM}

Am 22.05.2017 schrieb ChaChaMcGee:

Yes, I have approved the updates, but they just never download. It's been 4 days since I approved them. As there isn't any error in the app log, I'm not sure where to look, to see what the issue is.

Did you see Downloadstatus? http://www.wsus.de/images/wsus-version.png
Have a look in Eventvwr.msc. There you must find an entry.

Winfried

WSUS Package Publisher: http://wsuspackagepublisher.codeplex.com/
http://technet.microsoft.com/en-us/windowsserver/bb332157.aspx
http://www.wsuswiki.com/Home

_{Monday, May 22, 2017 7:01 PM}

Am 22.05.2017 schrieb ChaChaMcGee:

Yes, I have approved the updates, but they just never download. It's been 4 days since I approved them. As there isn't any error in the app log, I'm not sure where to look, to see what the issue is.

You can try this:

net stop WSusService

"%ProgramFiles%\Update Services\tools\osql\osql.exe" -S SERVERNAME\WSUS -E -b -n -Q "USE SUSDB update tbConfigurationC set BitsDownloadPriorityForeground=1"

Now restart the whole Server.

BTW: The second line is one long line.

Winfried

WSUS Package Publisher: http://wsuspackagepublisher.codeplex.com/
http://technet.microsoft.com/en-us/windowsserver/bb332157.aspx
http://www.wsuswiki.com/Home

_{Monday, May 22, 2017 7:31 PM}

I actually uninstalled WSUS, and am starting over. It's currently doing its initial sync.

Thanks for your input.

_{Monday, May 22, 2017 8:29 PM}

I actually uninstalled WSUS, and am starting over. It's currently doing its initial sync.

Thanks for your input.

FYI -

Make sure you create a WSUS Group so the computer can be approved in that group. Using the unapproved group will NOT work.

_{Tuesday, May 23, 2017 2:12 AM}

After it's up and running, for WSUS Maintenance,

Have a peek at my Adamj Clean-WSUS script. It is the last WSUS Script you will ever need.

http://community.spiceworks.com/scripts/show/2998-adamj-clean-wsus

What it does:

Remove all Drivers from the WSUS Database.
Shrink your WSUSContent folder's size by declining superseded updates.
Remove declined updates from the WSUS Database.
Clean out all the synchronization logs that have built up over time (configurable, with the default keeping the last 14 days of logs).
Compress Update Revisions.
Remove Obsolete Updates.
Computer Object Cleanup (configurable, with the default of deleting computer objects that have not synced within 30 days).
Application Pool Memory Configuration to display the current private memory limit and easily increase it by any configurable amount.
Run the Recommended SQL database Maintenance script on the actual SQL database.
Run the Server Cleanup Wizard.

It will email the report out to you or save it to a file, or both.

Although the script is lengthy, it has been made to be super easy to setup and use. There are some prerequisites and instructions at the top of the script. After installing the prerequisites and configuring the variables for your environment, simply run:

.\Clean-WSUS.ps1 -FirstRun

and then

.\Clean-WSUS.ps1 -InstallTask

If you wish to view or increase the Application Pool Memory Configuration, you must run it with the required switch. See Get-Help .\Clean-WSUS.ps1 -Examples

If you're having trouble, there's also a -HelpMe option that will create a log so you can send it to me for support.

Adam Marshall, MCSE: Security
http://www.adamj.org

_{Tuesday, May 23, 2017 6:50 AM | 1 vote}

I actually uninstalled WSUS, and am starting over. It's currently doing its initial sync.

Thanks for your input.

Hi ChaChaMcGee,

What's your situation now? If the issue still exits, please provide the screenshot of WSUS overview, like this:

Best Regards,

Anne

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Tuesday, May 23, 2017 1:18 PM}

Files do seem to be downloading now. Very slowly. It has downloaded 3MB of 900MB in 40 minutes. I'm unable to post a screenshot, as it says my account needs to be verified first. I'm unclear as to how to do that.

Scott

_{Tuesday, May 23, 2017 7:00 PM}

This solved my issue.

In powershell,

$Config = (Get-WsusServer).GetConfiguration()
$Config.BitsDownloadPriorityForeground = $True
$Config.Save()

_{Tuesday, May 23, 2017 7:42 PM | 2 votes}

Am 23.05.2017 schrieb ChaChaMcGee:

This solved my issue.

In powershell, $Config = (Get-WsusServer).GetConfiguration()
$Config.BitsDownloadPriorityForeground = $True
$Config.Save()

I wrote the same in:
http://social.Technet.microsoft.com/Forums/en-US/winserverwsus/thread/d2780919-e20f-4aa6-a86a-cf1babfb48d7#675cbafb-b2f3-45c7-8fc7-73989d39cf45

Winfried

WSUS Package Publisher: http://wsuspackagepublisher.codeplex.com/
http://technet.microsoft.com/en-us/windowsserver/bb332157.aspx
http://www.wsuswiki.com/Home

_{Wednesday, May 24, 2017 2:23 AM}

Hi ChaChaMcGee,

Glad to hear you have made everything working, then, you may mark useful replies in this thread as answer, so that the useful information will be highlighted.

Best Regards,

Anne

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Friday, June 9, 2017 3:22 AM}

Hi ChaChaMcGee,

Could you help mark useful replies as answer in this thread, so that the thread can be ended, thanks in advance.

Best Regards,

Anne

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Thursday, April 25, 2019 11:48 PM}

didn't work :(.

JimmyV2017

_{Thursday, April 25, 2019 11:51 PM}

dont work.

JimmyV2017

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