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Question
Tuesday, January 15, 2019 3:06 AM
Dear team,
We have encountered an issue:
We have got a colleague recently using Mac but I found my categories in Outlook are gone...
There should be more than 30 categories but now I can only see 2.
We have reset the user profile but it does not work.
Could you please advise?
Thanks.
All replies (4)
Tuesday, January 15, 2019 3:15 AM
Hi,
It’s a known issue and the only FIX is that you have to remove the Office 365 account form Outlook for Mac and re-add it again. But the error may occur again.
There is a user voice on this problem and I would request you to vote for it
Hope this helps!
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Wednesday, January 16, 2019 1:28 AM
Hi Cin Kwok,
I’m wondering if the reply above is helpful to you. If the information is useful to you, it's recommended to mark it as answer which will help other users to easily find useful reply here.
As far as I know, starting in Outlook for Mac Build 16.20, categories have been removed in the Sidebar for individual calendars. Categories will now only show on each appointment or meeting in the calendar grid.
Reference: Categories no longer appear in the sidebar of individual calendars in Outlook for Mac
If I've misunderstood anything, please feel free to post back.
Regards,
Perry
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Friday, January 18, 2019 8:39 AM
Hi Cin Kwok,
I'm writing to see if the reply above is helpful to you.
It's recommended to mark useful reply as the answer so that your solution will benefit other community members who may encounter a similar issue. Thank you for your understanding and support.
Regards,
Perry
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Wednesday, July 8, 2020 9:43 PM
Can you please post the contents of the link above (https://office365.uservoice.com/forums/264636-general/suggestions/19430161-outlook-for-mac-categories-missing)? it is no longer accessible and I know it contains a working solution.
Thank you!