Print Spooler Keeps on Disabling

Question

_{Tuesday, April 26, 2011 12:38 AM}

Windows Server 2003 64-bit SP2

I have migrated all the Printers from our old 32-bit to our new 64-bit server. Completed Installation of all the drivers.  Test printing and IIS was successfull.

I noticed everyday that the print Spooler keeps on being Disabled, I needed to Enable and Start again the service for the users to print.

All replies (1)

_{Tuesday, April 26, 2011 8:51 AM ✅Answered}

Hi,

Thanks for the post.

To troubleshoot this issue, we need to first clear the print spooler service:

Clear spool file

1. Stop the spooler by doing the following:
   ***************************************
   a. Click Start , Settings , Control Panel , Administrative Tools , then Services .
   b. Scroll down the list of services for the Print Spooler.
   c. Right click Print Spooler and click Stop .
    
2. Delete the spool files
   ***********************
   a. Open My Computer.
   b. Go to C:\WINDOWS\system32\spool\PRINTERS\ .
   c. Delete all of the files inside of this folder.
    
3. Restart the spooler.
   ***********************
   a. Click Start , Settings , Control Panel , Administrative Tools , then Services
   b. Scroll down the list of services for the Print Spooler.
   c. Right click the Print Spooler and click Start.
    
4. Change the spooling format

Set the spooling format to RAW, and then try to print directly to the printer instead of spooling the print job. To do this:
 
          a.       Click "Start", point to "Settings", and then click "Printers".
          b.       Right-click the printer that you are using, and then click "Properties".
          c.       In the Advanced tab, click "Print Processor".
          d.       Set the default "Data type" to "RAW" for both "WinPrint" and "ModPrint".
          e.        Click "OK", click "OK" again, and then close the Printers dialog box.

Does it work?

If not, please open Event Viewer to check if there is any relevant event logged.

Thanks,

Miles
 

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