You do not have permission to view this calendar

Article
2019-07-12

Question

_{Friday, July 12, 2019 11:07 AM}

Hi Experts

I have a user who is booking delegate to atleast 20 room mailboxes(i.e Select delegates who can accept or decline booking requets)
under mailbox delegation this user is having Full Access and Send on Behalf permission.

The user was able to access all the Calenders of the room mailboxes, user has changed PC and for 6 room mailboxes the user is getting the below error when he double clicks the MR calender on the new pc. in the old pc the user dont face any issue, on the new pc user is facing issue, the pc is formatted, same version of outlook, even i tried on third pc also for few room mailboxes user is facing this issue. experts guide me on this, below is the error

You do not have permission to view this calendar
Do you want to ask MR01 to share his or her calendar with you?

All replies (3)

_{Monday, July 15, 2019 3:43 AM ✅Answered}

Hi Roger,

Could the user access the six room mailboxes' calendars through OWA?

1.If you are using cached mode on Outlook, please try disabling the cache for shared folders and then restart Outlook see if this issue continues.

2.Run the following command to verify if the room mailbox calendar has the correct permissions.

Get-MailboxFolderPermission -Identity roommailbox:\calendar

3.You could also try to temporarily disable the user's booking delegation, full access and send on behalf permission for the six room mailboxes, then adding calendar permissions through the command below, and check the result.

Add-MailboxFolderPermission -Identity roommailbox:\calendar -user username -AccessRights Owner

4.Please install the newest updates to see if there are any improvements.

What's more, check any error about Outlook logged in new PC's Event Viewer when this issue happens.

Regards,

Kelvin Deng

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_{Monday, July 15, 2019 6:42 AM}

Test access to said calendars via OWA. If it works fine there, remove them from Outlook and re-add them.

_{Thursday, July 18, 2019 8:51 AM}

Hi ,

I am writing here to confirm with you how the thing going now?

If you need further help, please provide more detailed information, so that we can give more appropriate suggestions