why user associated with a shared mailbox is always a disabled user account

Question

_{Monday, August 27, 2018 7:50 PM}

Hello ,

why  Active Directory user associated with a shared mailbox is always a disabled user account ?

I have recently convert a mailbox user to sharedmailbox and the account associeted to this sharedmailbox is enabled .

Could cause problem in this case ?

Regards,

All replies (1)

_{Monday, August 27, 2018 8:13 PM ✅Answered}

Hi azuriste

When creating a shared mailbox the account is useally disabled to stop the AD account from being able to logon to devices when using exchange on prem this is done automatically. If you convert a mailbox to a shared mailbox in office 365 leaving the account enabled shouldn't cause any issues other than the account can still be used to logon to devices but it would be recommend to disable. 

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