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Windows 2008 R2 windows backup fails with Error code '2155348001'

Question

Monday, November 21, 2011 10:27 AM

Hi,

 

I have using Windows 2008 R2 and I have schedule the Windows backup when I check the backup log i have found that backup is fails with error code '2155348001'.Following are the event log for same.Please suggest on this so that i can overcome with this error.

Event Log :

Log Name:      Application

Source:        Microsoft-Windows-Backup

Date:          11/19/2011 2:00:43 PM

Event ID:      521

Task Category: None

Level:         Error

Keywords:    

User:          SYSTEM

Computer:      ABC

Description:

The backup operation that started at '?2011?-?11?-?19T08:20:42.127000000Z' has failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '2155348001'. Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />

    <EventID>521</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000000000000000</Keywords>

    <TimeCreated SystemTime="2011-11-19T08:30:43.726552500Z" />

    <EventRecordID>612</EventRecordID>

    <Correlation />

    <Execution ProcessID="3084" ThreadID="5780" />

    <Channel>Application</Channel>

    <Computer>ABC</Computer>

    <Security UserID="S-1-5-18" />

  </System>

  <EventData>

    <Data Name="BackupTime">2011-11-19T08:20:42.127000000Z</Data>

    <Data Name="ErrorCode">2155348001</Data>

    <Data Name="ErrorMessage">%%2155348001</Data>

  </EventData>

</Event>

 

Please help me on this issue. Thanks in Advance.

Regards

Avinash Udawant

 

All replies (3)

Wednesday, November 23, 2011 2:03 AM ✅Answered

Hi,

 

Based on my research, there are two reasons that could cause this issue:

1.    Whether you have installed this server on Hyper-V?this error could be caused by the server running on Hyper-V.

2.    This issue may be caused by the third-party application conflicts, such as sysmantec backup tools.

 

First of all, please input “vssadmin list writers” and “Vssadmin list providers” and paste the output in the forum for further investigation.

If there are some writers errors, you may reboot the related services or re-register the writers, please refer to:

 

If there is third-party application, please uninstall the third-party application and retry the operation.

 

There is a similar thread, you can refer to:

http://social.technet.microsoft.com/Forums/en-US/windowsbackup/thread/6f26b60a-d95d-4c7a-92d3-9a4588060ca1

 

How to Re-register Volume Shadow Copy Service (VSS) Components on Windows 2008/Windows 2003.

http://www.symantec.com/business/support/index?page=content&id=TECH70486

 

According the error code and HRESULT, please visit the following troubleshooting guide to troubleshoot the problem:

 

Troubleshoot VSS issues which occur with Windows Server Backup (WBADMIN) on Windows Server 2008 and Server 2008 R2

http://technet.microsoft.com/en-us/library/ee692290(WS.10).aspx

 

Diagnosing Failures in Windows Server Backup - Part 1 (VSS/SPP Errors)

http://blogs.technet.com/b/filecab/archive/2009/09/16/diagnosing-failures-in-windows-server-backup-part-1-vss-spp-errors.aspx

 

Event ID 521 — Backup Operations

http://technet.microsoft.com/en-us/library/cc734453(WS.10).aspx

 

By the way, there is a blog for your reference:

 

Windows Server Backup failed to backup with error 0x81000101

http://blogs.technet.com/b/asiasupp/archive/2011/08/01/windows-server-backup-failed-to-backup-with-error-0x81000101.aspx

 

Best regards,

Jeff Ren

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Monday, January 7, 2013 9:14 AM

Was this issue ever resolved?

I have the very same problem on a customer SBS2008 server with backups suddenly failing for no apparent reason. The problem started during the holidays, with literally no-one touching the server, so I can say with confidence that nothing was changed, not even Microsoft updates were installed.

The server in question is neither installed Hyper-V nor are there any non-MS applications installed. Backups have been running for years without a problem. The recommendation in the error message to "review the event details for a solution" is infuriating because there aren't any, just the cryptic error code.


Tuesday, October 15, 2013 4:17 PM

I am having the same problem. Has anyone found a solution?