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specified network resource or device is no longer available

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Sunday, December 17, 2017 5:59 PM

We have 4 networked computers, 3 Windows 10 and an Ubuntu. After one of the last updates the only way I could get on my wife's computer was to use this format: \JIMS-PC\Users\Suzy, when I used to browse to her computer through the Map Network Drive her drive didn't show up. Now when I attempt to go to her drive using that format I get this error:

There is no problem getting on any of the other computers. And she can get on my computer.

I can get to \JIMS-PC\Users through the Run app (right-click Start) and she does not show up, this is all I get:

Any ideas?

Jim

All replies (8)

Sunday, December 17, 2017 10:26 PM âś…Answered

Right clicking Users, Advanced Sharing, says shared, right clicking Suzy, Share says shared, the same as Jim who I can map to.

Just tried it again to verify I could map to Jim, and using Browse... look what came up:

I was able to map to Suzy, nothing has changed expect I looked at her Users on her Windows Explorer.

Thanks for you help, I think.

Jim


Sunday, December 17, 2017 6:03 PM

Did you try to remove and add back the network drive ?


Sunday, December 17, 2017 8:24 PM

Just tried that, 'Map Network Drive - Browse...' did not show her computer. Using Folder: \JIMS-PC\Users\Suzy gave me the original error.

Jim


Sunday, December 17, 2017 8:33 PM

Your computer seems to not be visible anymore on the network.

Could you do a ipconfig (in a cmd.exe) on your wife's computer?

With this IP, try to ping it from your PC and see if it works. In case of yes, let's do a ping of JIMS-PC.

If both are working, you may have a problem of sharing, check parameters here :

Control Panel\Network and Internet\Network and Sharing Center\Advanced sharing settings

And check if users folder is still shared

(JIMS-PC is your wife's computer, right ?)


Sunday, December 17, 2017 9:40 PM

Both pings worked. File and printer sharing is turned on.

Interesting, her computer was updated a few minutes ago (Version 1703 Build 15063.786), so I attempted to map a drive letter to her, using the Browse... method, this time I 'm able to see JIMS-PC but she's the only user I can't see. Using \JIMS-PC\Users\Suzy I get the same error as before.

Yes JIMS-PC is my wife's computer (she gets my old hand me downs :-)

Jim


Sunday, December 17, 2017 9:47 PM

Did you check the share permission ? On the folder C:\Users ; right click and you will find informations in Sharing tab

What you can try is also \JIMS-PC\C$

Ok it was for that ! I was confuse :)


Monday, December 18, 2017 3:54 PM

Thanks Momominta but I think the problem went away, I will save your response in case it comes up again and will mark my last response as answer.

Jim


Monday, December 18, 2017 9:28 PM

It can be the ping I think:
If this occurs again, think about that, to get your DNS name (or NETBIOS) your computer need to ask on the network, with the ping, you know that a computer is here with this IP and you can request his netbios name...

I said that because it can be useful.. maybe.. who knows? :)