Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
Question
Tuesday, November 4, 2014 11:48 PM
Hi all,
I'm new to SCCM. So far the system is installed and working and I installed the CU1 for 2012R2. I then installed the Dell tools and started importing packages. During the last import, it failed due to lack of disk space (oops). The server has plenty of disk space now, but I can't get it to import the same package that failed. I can click OK all day but it doesn't do anything and no error message. Does anyone know how to get around this?
All replies (8)
Thursday, November 6, 2014 7:06 PM âś…Answered | 4 votes
I found the solution. I ran ProcessMonitor and watched for activity while clicking the OK button to find that the logs for the Dell tool are here:
C:\programdata\dell\clientintegrationsuite\logs\
In the log it stated that the client integration suite driver import tool couldn't access a registry entry here:
SDLI-BCL01: An unexpected error occurred: Access to the registry key 'HKEY_LOCAL_MACHINE\SOFTWARE\Dell\CommandIntegrationSuite\ConfigManagerExtensions' is denied.
I closed the SCCM Console and re-opened it with "Run as Administrator".
Problem solved. I have also applied the CU2 update to the SCCM installation here.
Wednesday, November 5, 2014 5:28 PM
Never used Dell tools, so cannot help with your original issue, but I thought give you hand since no one else answered so far. First, upgrade to to CU2, it fixes lot of OSD issues.
Dell also has driver cabs, but drivers there are not the newest versions. If you want, just start using them, unpack cabs and import all as traditional driver packages.
Thursday, November 6, 2014 2:51 AM
first how did you get the dell tool to work in 2012r2? that stopped working for me in 2012 sp1!.
here is a great read of how to setup drivers correctly without the dell tool
http://technet.microsoft.com/en-us/library/gg712674.aspx
Thursday, November 6, 2014 8:55 AM
More info:
ConfigMgr Driver Injector
This tool will allow you to capture installed drivers on your workstations and then will automatically import them in ConfigMgr 2012.
http://gallery.technet.microsoft.com/ConfigMgr-Driver-Injector-aae7d17d
Thursday, November 6, 2014 3:37 PM
first how did you get the dell tool to work in 2012r2? that stopped working for me in 2012 sp1!.
here is a great read of how to setup drivers correctly without the dell tool
I did a fresh install of 2012R2 and then installed the Dell Command tool for importing drivers. Then I started using it to import driver packs. No issues til the disk ran out of space. I haven't tried a different pack as the one that failed covers about 80% of our laptops, so it has to work.
I'm sure I can import the drivers another way but wanted to see if anyone had run into this issue.
Thursday, November 6, 2014 3:58 PM
I don't bother using a tool to import the driver packs.
Just download the driver packs from their site, put them on a share, Import the drivers & add/Create to the relevant catogories/driverpacks. Distribute the content, add the driver pack with relevant WMI query to filter the pack for that device only.
Bobs your uncle.
Thursday, December 25, 2014 2:10 PM
I fixed the Permissions in the registry but your fix works also when I tried running the dell tools on an admin console installed on a workstation.
MCSE,MCNE,SCO,Sair Linux/GNU, Open source-enthusiast.
Tuesday, March 17, 2020 5:15 PM
"Everything old is new again."
Struggled with this today and this was the solution.