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PPTP VPN: ACCESS TYPE : NO INTERNET ACCESS

Question

Monday, June 4, 2018 4:50 PM

Hi all, 

Could someone help me?

I've connected to a PPTP VPN, it is saying No internet access. the wifi is working fine, even If the VPN is on.

only the VPN is not working.

Would appreciate everyone that could help me with this issue. Thanks!

Pictures of my Settings: 

http://prntscr.com/jpi8w4

http://prntscr.com/jpi7v8

http://prntscr.com/jpi887

http://prntscr.com/jpi8h4

http://prntscr.com/jpi8w4

http://prntscr.com/jpi97m

http://prntscr.com/jpi9m2

All replies (11)

Tuesday, June 5, 2018 2:55 AM

Yes, untick use default gateway on remote network is the first thing.

Then, open "PowerShell" as an administrator, and with the following command you can fix it. Note that you should reboot the PC after this.

PS C: \ Set-VpnConnection -Name "YOURVPN" -SplitTunneling $True -PassThru

For more support and documentation see:

https://technet.microsoft.com/en-us/library/jj554823(v=wps.630).aspx

Regards

Please remember to mark the replies as answers if they help.
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Tuesday, June 5, 2018 12:18 PM

Hi sir, 

I did it with connection the to the VPN and without connection. I don't know if it worked.

is it saying this : http://prntscr.com/jr3ya5

Please sir, Teamviewer would help? I'm not good at such stuffs. I hope you can help me


Tuesday, June 5, 2018 1:38 PM

Just use this:  Set-VpnConnection -Name "YOURVPN" -SplitTunneling $True -PassThru

PS C: \ is just the Prompt from Teemo's Powershell window :-)

Gérald


Tuesday, June 5, 2018 3:52 PM

See this screenshot : http://prntscr.com/jr77hj

And what now sir?


Tuesday, June 5, 2018 3:58 PM

I've restarted my PC after that Set-VpnConnection....

But it's still not working sir :( 

http://prntscr.com/jr79sh


Thursday, June 14, 2018 4:39 AM

Hi Zaid, 

Would you please let me know what your current version of Windows 10? Please run Winver and see if it's Windows 10 1803. 

To confirm this issue, please also help to clarify following questions. **We need more test results from you to confirm this issue. **

1. When you connect the VPN, please Ping a public web address like 8.8.8.8 and let me know the results. 

2. In addition, when connect to VPN, even if the access type is No internet access, please also try to ping the VPN server and see the results. If it works, ping an internet IP address to confirm that the VPN could work properly. 

3. For further troubleshooting, please collect following event log and share for us. 

%SystemRoot%\System32\Winevt\Logs\Microsoft-Windows-VPN-Client%4Operational.evtx

%SystemRoot%\System32\Winevt\Logs\Application.evtx

**At this time, I would like to share our test results on Windows 10 1803 with PPTP VPN connection. **

1. After connecting to PPTP VPN, and run commands to to set split tunnel: 

PS C:\Users\Administrator> set-vpnconnection -name "vpn" -splitTunneling $true -passthru


Name                  : vpn
ServerAddress         : 172.xx.xx.xx
AllUserConnection     : False
Guid                  : {xx-xxxx-xx-xxxx-xxxxxxxxxx}
TunnelType            : Pptp
AuthenticationMethod  : {MsChapv2}
EncryptionLevel       : Optional
L2tpIPsecAuth         :
UseWinlogonCredential : False
EapConfigXmlStream    :
ConnectionStatus      : Connected
RememberCredential    : True
SplitTunneling        : True
DnsSuffix             :
IdleDisconnectSeconds : 0

 

2. Now we can ping 8.8.8.8  and our internal IP address with both succeeded. 

3. But we get following screenshot when we check the Network sharing center as yours: VPN appear to be connected but Access type appear to be No internet access.

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Thursday, June 14, 2018 3:29 PM

Hi,

Here are my answers

http://prntscr.com/juyq6a

http://prntscr.com/juyqr3

http://prntscr.com/juysiy

http://prntscr.com/juyvl8

Errors in Microsoft-Windows-VPN-Client%4Operational.evtx: 

VPN Profile YOURVPN could not be modified. 
Error: (623). 
Properties: 
SplitTunneling: true

VPN Profile YOURVPN could not be modified. 
Error: (623). 
Properties: 
SplitTunneling: true

VPN Profile Test1 could not be modified. 
Error: (623). 
Properties: 
ServerAddress: 10.1.1.2

Errors in Application (only VPN errors noted)

CoId={A2136F14-F2A4-419C-9E25-EA3A77DFA332}: The user DESKTOP-U64789A\Zaid dialed a connection named VPN which has failed. The error code returned on failure is 720.

I hope u can help me to fix my problem further, best reg.

Zaid


Friday, June 15, 2018 1:39 AM

Hi Zaid, 

Would you mind to check the image address? I cannot access with DNS error. 

Please remember to mark the replies as answers if they help.
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Saturday, June 16, 2018 10:34 AM

Hi sir,

I don't understand you?

Is there any mod who can do Teamviewer on my pc and help to solve my problem? 

best reg,

Zaid


Tuesday, June 19, 2018 3:16 AM

Hi Zaid, 

Please know that Forum support will not provide Remote service. If you really need such service urgently, I suggest you can create email support ticket. 

https://support.microsoft.com/en-us/assistedsupportproducts

In addition, if you still would like to work with us to solve your issue, please help to collect following information for further research: 

Please post back the get-vpnconnection output after you connect to the VPN. 

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].


Thursday, June 21, 2018 7:08 PM

Hi, 

Ok thanks for the info, I will create an email support ticket ASAP.

My vpn info 

Name                  : VPN
ServerAddress         : 60.191.1.113
AllUserConnection     : False
Guid                  : {AC14BA8E-8256-46AD-A778-88AEF862C692}
TunnelType            : Pptp
AuthenticationMethod  : {MsChapv2}
EncryptionLevel       : Optional
L2tpIPsecAuth         :
UseWinlogonCredential : False
EapConfigXmlStream    :
ConnectionStatus      : Connected
RememberCredential    : True
SplitTunneling        : True
DnsSuffix             :
IdleDisconnectSeconds : 0

best reg,

Zaid