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Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 Setup failed.

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Wednesday, February 13, 2019 8:39 AM

  • Error occured while installing Microsoft Visual C++ 2012 Update 4 Redistributable (x64)
  • Error: 0x8007015e - No action was taken as a system reboot is required.
  • Tried microsoft Fix it! tool.
  • Redownloaded an reinstalled.
  • Tried deleting all versions of microsoft visuals.
  • Windows is up-to-date.
  • Same error with uninstalling so used RevoUninstaller to uninstall it before.
  • Now can't install.
  • After many hours of researching through forums and questions i still couldn't figure how to install this.
  • HElp me please.
  • My log file here.
  • [35F0:1994][2019-02-13T16:26:09]: Burn v3.6.3542.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Program Files (x86)\Origin Games\Apex\_Installer\vc\vc2012Update4\redist\vcredist_x64.exe, cmdline: '' [35F0:1994][2019-02-13T16:26:09]: Setting string variable 'WixBundleLog' to value 'C:\Users\Chingun\AppData\Local\Temp\dd_vcredist_amd64_20190213162609.log' [35F0:1994][2019-02-13T16:26:09]: Setting string variable 'WixBundleOriginalSource' to value 'C:\Program Files (x86)\Origin Games\Apex\_Installer\vc\vc2012Update4\redist\vcredist_x64.exe' [35F0:1994][2019-02-13T16:26:09]: Could not load or read state file: C:\ProgramData\Package Cache\ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}\state.rsm, error: 0x80070003. [35F0:1994][2019-02-13T16:26:09]: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030' [35F0:1994][2019-02-13T16:26:11]: Detect 2 packages [35F0:1994][2019-02-13T16:26:11]: Detected package: vcRuntimeMinimum_x64, state: Absent, cached: Complete [35F0:1994][2019-02-13T16:26:11]: Detected package: vcRuntimeAdditional_x64, state: Absent, cached: Complete [35F0:1994][2019-02-13T16:26:11]: Condition 'VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)' evaluates to true. [35F0:1994][2019-02-13T16:26:11]: Detect complete, result: 0x0 [35F0:1994][2019-02-13T16:26:12]: Plan 2 packages, action: Install [35F0:1994][2019-02-13T16:26:12]: Condition 'VersionNT64 AND (VersionNT > v6.2 OR (VersionNT = v6.2 AND (NTProductType = 1)) OR (VersionNT = v6.2 AND NOT (NTProductType = 1)) OR (VersionNT = v6.0 AND NOT (NTProductType = 1)) OR (VersionNT = v6.1 AND (NTProductType = 1)) OR (VersionNT = v6.1 AND NOT (NTProductType = 1)) OR (VersionNT = v6.0 AND (NTProductType = 1)) OR (VersionNT = v5.1) OR (VersionNT = v5.2 AND NOT (NTProductType = 1)) OR (VersionNT = v5.2 AND (NTProductType = 1)))' evaluates to true. [35F0:1994][2019-02-13T16:26:12]: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x64' to value 'C:\Users\Chingun\AppData\Local\Temp\dd_vcredist_amd64_20190213162609_0_vcRuntimeMinimum_x64_rollback.log' [35F0:1994][2019-02-13T16:26:12]: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x64' to value 'C:\Users\Chingun\AppData\Local\Temp\dd_vcredist_amd64_20190213162609_0_vcRuntimeMinimum_x64.log' [35F0:1994][2019-02-13T16:26:12]: Condition 'VersionNT64 AND (VersionNT > v6.2 OR (VersionNT = v6.2 AND (NTProductType = 1)) OR (VersionNT = v6.2 AND NOT (NTProductType = 1)) OR (VersionNT = v6.0 AND NOT (NTProductType = 1)) OR (VersionNT = v6.1 AND (NTProductType = 1)) OR (VersionNT = v6.1 AND NOT (NTProductType = 1)) OR (VersionNT = v6.0 AND (NTProductType = 1)) OR (VersionNT = v5.1) OR (VersionNT = v5.2 AND NOT (NTProductType = 1)) OR (VersionNT = v5.2 AND (NTProductType = 1)))' evaluates to true. [35F0:1994][2019-02-13T16:26:12]: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x64' to value 'C:\Users\Chingun\AppData\Local\Temp\dd_vcredist_amd64_20190213162609_1_vcRuntimeAdditional_x64_rollback.log' [35F0:1994][2019-02-13T16:26:12]: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x64' to value 'C:\Users\Chingun\AppData\Local\Temp\dd_vcredist_amd64_20190213162609_1_vcRuntimeAdditional_x64.log' [35F0:1994][2019-02-13T16:26:12]: Planned package: vcRuntimeMinimum_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register [35F0:1994][2019-02-13T16:26:12]: Planned package: vcRuntimeAdditional_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register [35F0:1994][2019-02-13T16:26:12]: Plan complete, result: 0x0 [35F0:1994][2019-02-13T16:26:12]: Apply begin [35F0:1994][2019-02-13T16:26:12]: Apply complete, result: 0x8007015e, restart: Required, ba requested restart: No

All replies (2)

Wednesday, February 13, 2019 12:13 PM

Hi Chingun Zolsiakhan，

I completely understand how is frustrating to you.

Usually, error code: 0x8007015e - No action was taken as a system reboot is required. It indicates that windows system files damage or something make Windows Installer think a reboot is required.

Please try steps as below:

  1. Try to restart the computer multiple times or shut down then start the computer, or you can also have a try with disable the hibernate feature: https://technet.microsoft.com/en-us/library/cc748940(v=ws.10).aspx using the command: powercfg-h off, restart your computer then re-run the installer as administrator, see if the same issue will occur or not. If it works, please remember enable the hibernate feature later.
  2. run the command: sfc /scannow in the elevated command prompt to verify the integrity of the required system file.
  3. Use msiinv to gather installed programs information:
    • Extract the contents of msiinv.zip to the folder c:\msiinv on your system.
    • Click on the Start menu, choose Run, type cmd and click OK.
    • Type this command:  c:\msiinv\msiinv.exe -p > c:\msiinv\msiinv_output.txt.
    • These steps will create a text file named c:\msiinv\msiinv_output.txt with a list of each product that Windows Installer thinks is installed on the system.  Then you can open the text file in any text editor and search the list of products for the name of the product that setup told you to uninstall.
    • You could have the Windows Installer product code and you could use that to uninstall the product by running msiexec /x <product code>

   4. Re-run Visual C++ Redistributable for Visual Studio 2012 Update 4 

Hope would be helpful.

Best regards,

May

MSDN Community Support Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact [email protected]

Monday, February 18, 2019 9:30 AM

Hi Chingun Zolsiakhan,

Long time no hear you and is there any update for this one?

Have you solved this issue already?

You know, a kindly feedback is important for us to collect different error info and discussing with members efficiently.

Hope my solution would be helpful J.

May

MSDN Community Support Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact [email protected]