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Windows Defender: Your Virus & threat protection is managed by your organization

Question

Wednesday, June 27, 2018 3:02 PM | 1 vote

Hello.  I recently did some Windows updates to my home laptop (Win 10, x86).  I know that one update was "Feature update to Windows 10, version 1803."  Now, the Windows Defender icon in my systray has a red X on it, with text of 'Actions needed." When I open Windows Defender, in the "Virus & threat protection" section it reads, "Your Virus & threat protection is managed by your organization."   Screenshot.  There are no other options there.  This was not the case before I did the updates.  How can I resolve this?  This is not a work computer--it is my personal computer.

Thanks in advance.

All replies (6)

Thursday, June 28, 2018 8:00 AM ✅Answered | 1 vote

Hi,

Check the Registry below.

1.Start the Registry Editor (regedit.exe) and go to the following branch:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender

2.Export the branch to a REG file. Then, right-click the “Windows Defender” key and choose Delete.

3. Similarly, backup and delete the following branch:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Advanced Threat Protection

Restart Windows.

Also please refer to the link below about Your Virus & threat protection is managed by your organization to get some information.

https://answers.microsoft.com/en-us/protect/forum/protect_defender-protect_scanning-windows_10/your-virus-threat-protection-is-managed-by-your/279c6d56-927b-43bf-912b-99e1bdd608d4

Hope it will be helpful to you

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Wednesday, June 27, 2018 3:59 PM

Hello,

Are you using any third-party antivirus program? Have you configured any Group Policy related to Windows Defender?

Regards.

Microsoft MVP (Windows and Devices for IT)

Windows Insider MVP

Windows Help & Support [www.kapilarya.com]


Wednesday, June 27, 2018 4:14 PM

Hi, thanks for the reply.  No, I do not have any third party antivirus programs installed.  And I don't think I have configured any Group Policy at all, much less related to Windows Defender.  Thoughts?


Friday, June 29, 2018 12:34 PM

Thanks for the reply.

OK I followed your regedit instructions.  When I restarted, Windows Defender-->Virus & threat protection had changed to read, 'Threat service has stopped.  Restart it now.'  I clicked 'Restart now,' then Win Defender seemed to start without issue.  So we can consider this resolved--thanks!


Monday, August 6, 2018 1:08 PM

I totally agree with..!

Also please refer to the link below about Your Virus & threat protection is managed by your organization to get some information.

https://answers.microsoft.com/en-us/protect/forum/protect_defender-protect_scanning-windows_10/your-virus-threat-protection-is-managed-by-your/279c6d56-927b-43bf-912b-99e1bdd608d4

Hope it will be helpful to you


Thursday, September 6, 2018 1:44 AM

Yes It helped me as well and solved the problem