Windows Update failes with 0x80240009

Question

_{Friday, February 16, 2018 1:48 PM}

ok,,so,,windows 10 pro fails to update. event vwr id is 0x80240009. suggestions ???whole bunch of updates that failed to install dating back to November

Thx

Steven J Einhorn

All replies (2)

_{Saturday, February 17, 2018 1:03 PM ✅Answered}

From an admin command prompt (search start for cmd right click Command Prompt Run as administrator ), copy and paste;

Net stop bits
Net stop wuauserv
Net stop appidsvc
Net stop cryptsvc
Del %ALLUSERSPROFILE%\Microsoft\Network\Downloader\qmgr*.dat /Q
Del "%HOMEDRIVE%\Users\All Users\Microsoft\Network\Downloader\qmgr*.dat" /Q
Del %WINDIR%\SoftwareDistribution\.* /s /Q
Net start bits
Net start wuauserv
Net start appidsvc
Net start cryptsvc

Check again for updates.

_{Sunday, February 18, 2018 3:52 AM}

Hi Steven,

How did you update your system (through Windows update function in Settings or download update package manually)?

Error code 0x80240009 means another conflicting operation was in progress. Some operations such as installation cannot be performed twice simultaneously.

So please try to check if you have really execute the process for twice. If yes, try to delete all the update process and try to download update package manually.

We could download update package from Windows Update Catalog website.

Bests,

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