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Question
Wednesday, January 24, 2018 3:05 AM
When browsing to a internet link that having PDF download. It cannot open as usual. It show error "couldn't open PDF, something's keeping this PDF from opening". But I.E. and Chrome can open this link with the PDF embedded in the browser. The problem is only happen in Edge!
Search around but no solution yet.
One thing not try is completely remote Edge, Reboot and reinstall Edge. But I have no procedure on this reinstalling Edge. Anyone have this instruction for reinstalling Edge browser in Window 10 build 10.0.16299.15. It is Sep 2017 download build.
Sam
Sam
All replies (5)
Wednesday, January 24, 2018 3:51 AM
Hi,
Sometimes, cache prevent Microsoft Edge from opening PDF file.
Please try to delete cache in Edge.
(1) run Microsoft Edge
(2) click [...] (Settings and more) on right upper of Edge > [Settings]
(3) (Clear browsing data) **[Choose what to clear] **
(4) check [cached data and files] and click [Clear] button
Regards,
Ashidacchi
Friday, February 2, 2018 4:28 AM
This didn't work
Friday, February 2, 2018 4:55 AM
Hi,
I guess your Edge can open almost all PDF files, but cannot open specific PDF files.
If a PDF file includes Accessibility Technology like Screen Reader (Narrator etc), Microsoft Edge cannot open it.
https://support.hp.com/us-en/document/c04823790
Regards,
Ashidacchi
Friday, March 9, 2018 5:53 AM
Hello, is there any solution to this problem...
If I try open a PDF with edge I get this error: "Couldn’t open PDF
Something’s keeping this PDF from opening.", same as others, however it opens ok with Chrome, Firefox or Word.
Is there any chance that UserControlSettings has anything to do with it?
Error disappears if I increment UAC settings, however it appears back if I disable it completely with Registry key below:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system]
"EnableLUA"=dword:00000000
Reason of why I disable this is in order to have FULL admin rights, either way I have to right click CMD (as an example) and select run as admin, same as notepad and others.
Error started to happen on Win10 pro Ver 1709 (os Build 16299.248), previous to this it was working without issues with same settings.
Looking forward a response....
Thursday, April 5, 2018 4:11 PM
I'm having the same issue. Reinstalling Adobe Reader, setting .pdf defaults do not help. Like the user above, changing User Account Control Settings fixes the issue.