Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
Question
Tuesday, December 24, 2013 7:30 AM
When I open a file in excel 2013 , it is shown that the file is contacting so many files (ONE EXAMPLE IS ATTACHED HEREWITH) that it takes nearly 2-3 minutes to open.But the same file is opened in Excel 2010 immediately.
However this file doesn't have any links or references or formulae and the files which are being contacted, I think, have nothing to do with this file.
How to solve this problem? We have around 1000 PCs of Windows 7 in our organization and this makes the users very annoying. Please help me...
All replies (10)
Wednesday, December 25, 2013 2:20 AM | 2 votes
Hi
Is the files your Excel 2013 contacting in the same subfolder?
Are you working with a local workbook or on a shared location?
Temporarily move the files Excel tried to contact to another location or machine to check the issue.
Try to open a local blank file to see if it still costs long to open.
If the issue persists, start Excel in safe mode to torubleshoot the problem:
When a blank file can be opened normally, double check your contents of the old file to make sure there is no links to the certain files
Tylor Wang
TechNet Community Support
Saturday, January 4, 2014 6:02 AM
For the questions you raised the answers are,
1. No, the excel files which excel 2013 is contacting are not in the same folder.
2 . both, local workbook and received through mail.
3. before I tell the outcome of your suggestion, I have attached the few lines which I got fromone of the users.
The following are the problem experienced in Newly Installed Office 2013 Excel Software
- While opening file containing links to external link, relatively longer time (approx. 2-3 min) is taken for opening the file.
- Even if the links to external sources are delinked, all the references are being contacted while opening the file. This is also taking the same time like the old file.
- When more than two excel files are opened, only last file is available in the tab. Rest of the files are hidden in the minimized tab.
As per the user, he has linked some files to this excel file(problematic file). But even after the links are removed and the problematic file is opened it is still contacting the old linked files.
Please suggest something.
Balamurugan Sakthivel.
Wednesday, February 19, 2014 5:44 PM
We're having the exact same issue. In troubleshooting I've found that if I go File -> Check for Issues -> Inspect Document
Under Document Properties and Personal Information, once its I've removed the issues there the file opens without Contacting the servers. Would really like to find the root cause.
Another oddity is that the servers the excel file is contacting aren't even on our network.
Saturday, March 29, 2014 1:01 PM
Hi,
you can try this:
Make sure all the Microsoft Office applications are close, then go to Control Panel > **Programs > Uninstall a Program >**on the list select Microsoft Office 2013> look at the top of the line list next to Uninstall and select Change> it will appear small window with two options, select QUICK Repair > follow the procedure. Once is done, close the small window.
Hope it solves your case
Monday, April 7, 2014 3:58 AM
Hi Ernesto_C,
I tried what you have said. but it did not work too.
Balamurugan Sakthivel.
Sunday, October 26, 2014 4:11 PM | 1 vote
Go to Menu Formula >> name manager >> block name manager list and deleted
hope it solves
Saturday, August 26, 2017 1:25 PM
Hii
have u resolved this issue, please let me know if u, cause m facing the same.
Monday, November 27, 2017 2:44 PM
Hi
IS THE problem with you solved .. i have the exact same issue.
Friday, January 5, 2018 8:28 AM
Good job.
Many thanks :-)
Tuesday, November 13, 2018 12:40 AM
I am facing exactly same issue.Did you resole the problem.
If so. Please tell me the method. Many thanks.