Quick Assist copy and paste NOT working

Question

_{Wednesday, January 31, 2018 10:05 AM | 1 vote}

I am running Quick Assist to help an friend with computer problems. The tool running fine except one important thing..

Copy and paste don't work. I Clear my clipboard etc.. don't have any effect.

Now I using skype sms to transfer to the other computer..

QST How I can using the copy paste function trough the Quick assist program..

Hope somebody can help me out...

Thx Rob70P, The Netherlands.

All replies (2)

_{Thursday, February 1, 2018 11:44 AM | 1 vote}

Hi Rob70P,

I’m afraid that it is by design. Based on my test, I also couldn’t use copy and paste to move the files.

Meanwhile based on my search，some websites offer some ideas.

1. You cannot drag and drop files through Quick Connect.
Some remote control tools allow you to drag files from your computer to the one you’re connected to. Quick Assist does not. You’ll need to use something like OneDrive or DropBox.

2. Copy and Paste between computers is not (yet?) supported and there is no chat function.
So copying text (ie. the link to the download you needed) from your computer and pasting into the other computer is not working.
With my nephews I used Google Hangouts (part of Google Chrome) to exchange text between computers.

Hope it will be helpful to you

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_{Saturday, July 13, 2019 10:30 AM}

Chat function is present. I.e. you can send a message. It is enough to click on the forth icon on the top.

To Microsoft. Pls add a fifth icon in order to transfer file. I know I can use Skype but why not to have also the file transfer function?