Need bitlocker default password

Question

_{Sunday, October 30, 2016 11:41 PM}

External hard drive is now asking for bitlocker password after a windows update. I didn't set a password so I cannot access my hard drive which has all our documents and pictures on, so is priceless.

All replies (2)

_{Tuesday, November 1, 2016 6:10 AM ✅Answered}

Hi Andrew Galleozzie,

"asking for bitlocker password"
Do you mean "Recovery key"?

It seems that the bitlocker drive has been in recovery mode. When we enabled the bitlocker, we should be notified to save the bitlocker recovery  key. A recovery key is a combination of 48 bit numbers. If the bitlocker drive is in recovery mode, the recovery key is the only way to re-gain access to the drive. I hope you have kept the recovery key safely or we will lose the data forever.

Best regards

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_{Monday, October 31, 2016 12:29 PM}

Please be more specific:

Who encrypted it? Or are you unaware it was ever encrypted?

Also please do this:

rightclick cmd.exe and select "run as administrator" ->a command shell will appear. There, launch:

manage-bde -protectors -get x:

(x: needs to be substituted with your drive's letter).

Please quote the output of that command.