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Visual Studio 2010 SP 1 Setup Issue - VS10sp1-KB983509

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Friday, November 23, 2012 6:32 PM

Hello,

I've been trying to install the SP1 for Visual Studio 2010 Ultimate with no success for a couple of days, and after trying to follow all the suggestions I've come up across in this Forum I'm starting to think maybe I should just give up and write this topic so that I can get some specific help instead.

  1. First I've tried to install SP via Web and with no success.
  2. Then I downloaded the .iso version and tried to install again and had the same problem.

The setup always stop at: "Installing VS10sp1-KB983509" and after around 1 hour it just rollsback and gives me a fatal error.

Here is the log:

Summary Information:

  1. SetupUtility
  2. Service Pack 1 Package
  3. Microsoft Team Foundation Server 2010 Object Model - ENU
  4. Microsoft Visual Studio 2010 Performance Collection Tools - ENU
  5. Microsoft Visual Studio 2010 Ultimate - ENU
  6. Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools
  7. Dotfuscator Software Services - Community Edition
  8. Microsoft SQL Server Data-tier Application Framework 1.1
  9. Microsoft SQL Server 2008 R2 Data-Tier Application Project
  10. Microsoft SQL Server 2008 R2 Transact-SQL Language Service
  11. Microsoft SQL Server 2008 R2 Management Objects
  12. Microsoft SQL Server System CLR Types
  13. Microsoft F# Redist 2.0
  14. VSTO 4.0 Runtime x86
  15. Visual Studio Tools for Office
  16. Help Viewer v1.1
  17. Microsoft SharePoint Developer Tools
  18. Microsoft Visual C++ 2010 x86 Runtime - 10.0.40219
  19. Microsoft Visual C++ Compilers 2010 Standard x86 - 10.0.40219
  20. NDP40-KB2468871.exe

C:\Users\Utilizador\Downloads\VS2010SP1dvd1\Dotfuscator\DotfuscatorCE_5.0.2500.msi - Signature verification for file Dotfuscator\DotfuscatorCE_5.0.2500.msi (C:\Users\Utilizador\Downloads\VS2010SP1dvd1\Dotfuscator\DotfuscatorCE_5.0.2500.msi) failed with error 0x80090327 (Ocorreu um erro desconhecido ao processar o certificado.)

Exe (C:\Users\Utilizador\Downloads\VS2010SP1dvd1\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt

MSI (C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VS10sp1_x86.msi) Installation succeeded. Msi Log: Microsoft Visual Studio 2010 Service Pack 1_20121123_170751176-MSI_VS10sp1_x86.msi.txt

Patch (C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VS10sp1-KB983509.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VC10sp1-KB983509-x86.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VC10sp1-KB983509-x64.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VC10sp1-KB983509-IA64.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VS10sp1-KB983509-Pro.msp) Install succeeded on product (Microsoft Team Foundation Server 2010 Object Model - ENU). Msi Log: 

Patch (C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VS10sp1-KB983509.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VC10sp1-KB983509-x86.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VC10sp1-KB983509-x64.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VC10sp1-KB983509-IA64.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VS10sp1-KB983509-Pro.msp) Install succeeded on product (Microsoft Visual Studio 2010 Performance Collection Tools SP1 - ENU). Msi Log: 

Patch (C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VS10sp1-KB983509.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VC10sp1-KB983509-x86.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VC10sp1-KB983509-x64.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VC10sp1-KB983509-IA64.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VS10sp1-KB983509-Pro.msp) Install failed on product (Microsoft Visual Studio 2010 Ultimate - ENU). Msi Log: 

Exe (C:\Users\Utilizador\Downloads\VS2010SP1dvd1\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt

Patch (C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VS10sp1-KB983509.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VC10sp1-KB983509-x86.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VC10sp1-KB983509-x64.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VC10sp1-KB983509-IA64.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VS10sp1-KB983509-Pro.msp) Install succeeded on product (Microsoft Team Foundation Server 2010 Object Model - ENU). Msi Log: 

Patch (C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VS10sp1-KB983509.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VC10sp1-KB983509-x86.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VC10sp1-KB983509-x64.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VC10sp1-KB983509-IA64.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VS10sp1-KB983509-Pro.msp) Install succeeded on product (Microsoft Visual Studio 2010 Performance Collection Tools SP1 - ENU). Msi Log: 

Patch (C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VS10sp1-KB983509.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VC10sp1-KB983509-x86.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VC10sp1-KB983509-x64.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VC10sp1-KB983509-IA64.msp;C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VS10sp1-KB983509-Pro.msp) Install failed on product (Microsoft Visual Studio 2010 Ultimate - ENU). Msi Log: 

MSI (C:\Users\Utilizador\Downloads\VS2010SP1dvd1\VS10sp1_x86.msi) Uninstall failed. Msi Log: Microsoft Visual Studio 2010 Service Pack 1_20121123_170751176-MSI_VS10sp1_x86.msi.txt

Final Result: Installation failed with error code: (0x80070643), "Erro fatal durante a instalação. " (Elapsed time: 0 01:11:57).

All replies (1)

Monday, November 26, 2012 6:05 AM ✅Answered

Hi Diogo,

You can refer the blog first:

http://blogs.msdn.com/b/heaths/archive/2011/03/02/visual-studio-2010-service-pack-1-installing-for-over-2-hours-could-be-a-sign-of-a-problem.aspx?PageIndex=3

You can try these steps:

  • Open Visual Studio and remove all the extensions and add-ins. To do so: Tools>>Add-in Manager…>>Disable all the available add-ins. Tools>>Extension Manager…>>Uninstall all
    extensions.
  • Repair Visual Studio 2010 in Control Panel.
  • Clean up your “%temp%” folder(Start>>Run>>%temp%).
  • Check if there are any anti-virus or antispyware applications running. Make sure they are turned off during installation.
  • Run the setup file with Administrator privileges: Right-click the installer > Run as administrator.

If the problem still exists after these steps, pleas provide complete install logs which help us to solve your issue.

Please collect your install logs with this:

http://aka.ms/vscollect

After you run Collect.exe, you'll find vslogs.cab in your %temp% directory. Please upload vslogs.cab to a public site, like SkyDrive, and post the link here.

If you have any other problems, please feel free to let me know.

Best Regards,

Ego [MSFT]
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