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Application Deployment

Question

Thursday, October 3, 2013 1:56 PM

Hello everyone,

i have a challenge with application deployment using CCM2012 SP1, when the user tries to install they get the errors below as per application. i have extracted the msi package for every application, created them on application node of CCM and deployed.  For VLC which is an exe i have created it on the package node with command line vlc-2.1.0-win32.exe /L=1033 /S but still i get the error***.


Adobe 11 Active X: The software change returned error code 0x87D00607(-2016410105).

Adobe 11 Plugin: The software change returned error code 0x87D00607(-2016410105).

Adobe Reader X1: The software change returned error code 0x87D00607(-2016410105).

BlackBerry desktop: The software change returned error code 0x642(1602).

Itunes: The software change returned error code 0x87D00607(-2016410105).

VLC: Error:0x80070002(-2147024894)

Please advise on;

  1. how to resolve the above errors
  2. Best way to keep adobe software's (adobe flash player and adobe reader) up to date automatically
  3. what happens when you're installing an updated software package and the one installed on computers needs to be removed before installing? if i deploy the new on does it automatically remove the old? in my case i tried VLC.
  4. how do i get command line silent install details for an exe application i want to deploy,  for msi applications i realized for instance AdminConsole.msi when i create it, the command to install comes as msiexec /i adminconsole.msi /qn which doesn't work until you have it as msiexec /i adminconsole.msi DEFAULTSITESERVERNAME=ccm.contoso.com TargetDir="%programfiles%\SCCM2012Console" /qn. how do i get to know such info about an msi application or normally they should work with the default install command?

Meshack

All replies (3)

Saturday, October 5, 2013 1:23 PM | 1 vote

Hi, here are some tips you could start looking at, hopes this solves your problems;

1.
0x87D00607(-2016410105) = Content not found
0x642(1602) = From what I can find this looks like a pre-requisite error, you are probably missing some pre-requisites for the application
0x80070002(-2147024894) = Detection rule error (Check your detection rule for the application)

Regarding your content not found error message; 1. Look in CAS.log to make sure it got the request and queried LocationServices, 2. Check LocationServices.log - this should point you in the right direction to solve the problem. You may not have a boundary defined and assigned to a boundary group thus the location reply is empty. Less likely but possible is that there is a version mismatch (i.e. policy says use version X but the DP has version Y).

2.
Install SCUP and take advantage of the catalog from Adobe, you can then use Automatic Deployment Rules (ADR) to automate the process.

3.
You can use supersedence to control this; you need to verify if application installer handles the update process itself or if you must uninstall the previous version before the new one.

4.
This depends on the maker of the applications; there are some industry standards but nothing that is enforced. So to verify and find install strings, use the vendors forums, install guide for the application, communities and blogs (itninja.com is a good start) And always do manual test install with the install string you want to use to verify success before you create the application in SCCM and start deploying it.


Monday, October 14, 2013 1:46 PM

Thanks Magne for the replies.

your points 2-4 were very helpful however am still having a problem with question 1. I still get the error even after confirming the content is distributed. have also checked on the boundary groups to see the DP is added please advise.

Meshack


Friday, October 25, 2013 10:49 AM

Please see my remark below before we mark as answer, i still have a challenge with application installation.

Meshack