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Windows 10 ip configuration issue / dropping connection

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Tuesday, November 8, 2016 3:44 PM

Upgraded to W10 a few months ago, received the new 1-year update and that is when the issue started.  Connection will drop randomly but mostly after start up or waking from sleep mode.  Getting the connection back is not the issue.  Keeping the problem from reoccurring is.

I've updated the driver, cleared Winsock, etc.  Tried to rollback to a restore point but couldn't complete the restore for some reason.  I'm hesitant to do a fresh install of W7 since upgrading again would likely result in the same issue down the road.  Has anyone come up with a reason for this issue?

All other devices I have connected to the router do not experience this issue.  Only this W10 computer.

I did reset the router, same result.  I cleared Winsock, etc. use ipconfig /release /renew to regain connection.  Again, this is about the issue not the solution to getting a connection back.  I need to figure out what is causing the issue.

Router is a NetGear N600 WNDR 3400, driver is up to date.

PC is an ASUS CG1330

AMD Phenom II X6 1035T Processor

12 GB RAM

64-bit W10

Router is set to DHCP.  PC is shown in the attached devices.

Diagnostic report:

Windows Network Diagnostics Publisher details
Issues found
"Local Area Connection" doesn't have a valid IP configuration "Local Area Connection" doesn't have a valid IP configuration Not fixed
Investigate router or broadband modem issues Failed
Reset the "Local Area Connection" adapter Completed
Issues found Detection details
6 "Local Area Connection" doesn't have a valid IP configuration Not fixed
Investigate router or broadband modem issues Failed
If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.
Reset the "Local Area Connection" adapter Completed
This can sometimes resolve an intermittent problem.
Network Diagnostics Log
File Name: C31BEB2C-A83D-4DD0-B518-8BAEE0560C35.Repair.1.etl
Detection details
Diagnostics Information (Network Adapter) 
Details about network adapter diagnosis: 

Network adapter Local Area Connection driver information:

   Description . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Manufacturer  . . . . . . . . . : Realtek
   Provider  . . . . . . . . . . . : Realtek
   Version   . . . . . . . . . . . : 7.46.610.2011
   Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem3.inf
   Inf File Date . . . . . . . . . : Tuesday, July 19, 2011  7:09:44 AM
   Section Name  . . . . . . . . . : RTL8168D.ndi
   Hardware ID . . . . . . . . . . : pci\ven_10ec&dev_8168&rev_03
   Instance Status Flags . . . . . : 0x180200a
   Device Manager Status Code  . . : 0
   IfType  . . . . . . . . . . . . : 6
   Physical Media Type . . . . . . : 14____Router was reset.  DHCP both before and after.  The issue persists.  It mainly happens after waking the computer from sleep mode.Event Details upon wake:Log Name:      Microsoft-Windows-NetworkProfile/Operational
 Source:        Microsoft-Windows-NetworkProfile
 Date:          10/24/2016 2:55:53 PM
 Event ID:      4004
 Task Category: None
 Level:         Information
 Keywords:      
 User:          LOCAL SERVICE
 Computer:      NAME
 Description:
 Network State Change Fired
  New Internet Connection Profile: false
  Connection Cost Changed: false
  Domain Connectivity Level Changed: false
  Network Connectivity Level Changed: true
  Host Name Changed: true
  Wwan Registration State Changed: false
  Tethering Operational State Changed: false
  Tethering Client Count Changed: false
 Event Xml:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
   <System>
     <Provider Name="Microsoft-Windows-NetworkProfile" Guid="{FBCFAC3F-8459-419F-8E48-1F0B49CDB85E}" />
     <EventID>4004</EventID>
     <Version>0</Version>
     <Level>4</Level>
     <Task>0</Task>
     <Opcode>0</Opcode>
     <Keywords>0x4000000000000000</Keywords>
     <TimeCreated SystemTime="2016-10-24T18:55:53.207938100Z" />
     <EventRecordID>1298</EventRecordID>
     <Correlation />
     <Execution ProcessID="3572" ThreadID="5112" />
     <Channel>Microsoft-Windows-NetworkProfile/Operational</Channel>
     <Computer>HomeOffice</Computer>
     <Security UserID="S-1-5-19" />
   </System>
   <EventData>
     <Data Name="NewInternetConnectionProfile">false</Data>
     <Data Name="ConnectionCostChanged">false</Data>
     <Data Name="DomainConnectivityLevelChanged">false</Data>
     <Data Name="NetworkConnectivityLevelChanged">true</Data>
     <Data Name="HostNameChanged">true</Data>
     <Data Name="WwanRegistrationStateChanged">false</Data>
     <Data Name="TetheringOperationalStateChanged">false</Data>
     <Data Name="TetheringClientCountChanged">false</Data>
   </EventData>
< /Event>Event Details after rest then troubleshoot:Log Name:      Microsoft-Windows-NetworkProfile/Operational
 Source:        Microsoft-Windows-NetworkProfile
 Date:          10/24/2016 3:01:44 PM
 Event ID:      4003
 Task Category: Wait for Identification
 Level:         Information
 Keywords:      Response Time,(35184372088832)
 User:          LOCAL SERVICE
 Computer:      NAME
 Description:
 Transitioning to State: Unidentified Network Interface Guid: {f5cf70c8-065e-4fb4-94d1-1c5dbb9bdf7b}
 Event Xml:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
   <System>
     <Provider Name="Microsoft-Windows-NetworkProfile" Guid="{FBCFAC3F-8459-419F-8E48-1F0B49CDB85E}" />
     <EventID>4003</EventID>
     <Version>0</Version>
     <Level>4</Level>
     <Task>1</Task>
     <Opcode>2</Opcode>
     <Keywords>0x4001200000000000</Keywords>
     <TimeCreated SystemTime="2016-10-24T19:01:44.044045700Z" />
     <EventRecordID>1304</EventRecordID>
     <Correlation />
     <Execution ProcessID="3572" ThreadID="11536" />
     <Channel>Microsoft-Windows-NetworkProfile/Operational</Channel>
     <Computer>HomeOffice</Computer>
     <Security UserID="S-1-5-19" />
   </System>
   <EventData>
     <Data Name="InterfaceGuid">{F5CF70C8-065E-4FB4-94D1-1C5DBB9BDF7B}</Data>
     <Data Name="CurrentOrNextState">2</Data>
   </EventData>
< /Event>Event Details after /release /renewLog Name:      Microsoft-Windows-NetworkProfile/Operational
 Source:        Microsoft-Windows-NetworkProfile
 Date:          10/24/2016 3:05:22 PM
 Event ID:      10000
 Task Category: None
 Level:         Information
 Keywords:      (35184372088832),(32)
 User:          LOCAL SERVICE
 Computer:      NAME
 Description:
 Network Connected
  Name: Unidentified network
  Desc: Unidentified network
  Type: Unmanaged
  State: Connected
  Category: PublicEvent Xml:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
   <System>
     <Provider Name="Microsoft-Windows-NetworkProfile" Guid="{FBCFAC3F-8459-419F-8E48-1F0B49CDB85E}" />
     <EventID>10000</EventID>
     <Version>0</Version>
     <Level>4</Level>
     <Task>0</Task>
     <Opcode>0</Opcode>
     <Keywords>0x4000200000000020</Keywords>
     <TimeCreated SystemTime="2016-10-24T19:05:22.771216100Z" />
     <EventRecordID>1310</EventRecordID>
     <Correlation />
     <Execution ProcessID="3572" ThreadID="11452" />
     <Channel>Microsoft-Windows-NetworkProfile/Operational</Channel>
     <Computer>HomeOffice</Computer>
     <Security UserID="S-1-5-19" />
   </System>
   <EventData>
     <Data Name="Name">Unidentified network</Data>
     <Data Name="Description">Unidentified network</Data>
     <Data Name="Guid">{EDE96E28-8634-4DDF-90A3-A7ED7F4C2636}</Data>
     <Data Name="Type">0</Data>
     <Data Name="State">1</Data>
     <Data Name="Category">0</Data>
   </EventData>
< /Event>

All replies (3)

Tuesday, November 8, 2016 3:48 PM

Hello,

This may help you fix that error:

http://www.kapilarya.com/wifi-ethernet-doesnt-have-a-valid-ip-configuration-windows-10

Hope this helps, Good luck :)

Microsoft MVP (Windows and Devices for IT)

Windows Insider MVP

Windows Help & Support [www.kapilarya.com]

Thursday, November 17, 2016 8:07 PM

I've tried all of those with no permanent fix.  Those solutions fix the symptoms.  Upon waking from sleep mode the default gateway is lost.  Only /release /renew cmds will refresh the default gateway.  Considering a static address for this pc but that won't solve the underlying issue.

Friday, November 18, 2016 8:11 PM

I never set any of my computers to sleep, so I can't comment on that aspect. However I have seen issues like this relating to clients not working properly set to DHCP on various routers. When I run into those situations, I opt for using static IP. It doesn't hurt to try it.