VC++ 2015 Redistributable cannot install due to Windows Update.

Question

_{Thursday, August 27, 2015 2:23 AM}

Hi there, so recently a game I play - Starbound - updated to a new version, and now requires VC++ 2015. I attempted to install it, but found that just before it finished, the install fails, as does any attempt to repair the installation. I am running on Windows 7 and noticed that I needed Service Pack 1, so I installed that manually and then tried again, and it still didn't work, giving the same error: "0x80070424 - The specified service does not exist as an installed service"

After this, I noticed it produced a logfile, and checked that. Notable errors seemed to be:

Error 0x80070424: Failed to open WU service.

Error 0x80070424: Failed to ensure WU service was enabled to install MSU package.

Error 0x80070424: Failed to execute MSU package.

So I googled around and came to the conclusion something was wrong with my Windows Update. I checked services.msc to see if the service was stopped, and found that it actually wasn't there at all.

Now I'm a bit stuck. I couldn't find anything online about not having Windows Update anymore. Is there a way to install VC 2015 without windows update being present? As aside from this package, I can install anything else that would have needed WU manually. Any kind of workaround or fix anyone has would be greatly appreciated, I've been at it for two days trying to fix this.

All replies (1)

_{Thursday, August 27, 2015 8:32 AM ✅Answered}

Hi JagMarshall,

Thank you for posting in MSDN forum.

>>0x80070424 - The specified service does not exist as an installed service

For this error, it is caused by Windows Modules Installer service is stopped or is corrupted.

Please following the steps below to fix this issue:

1.Use the Windows Update troubleshooter (refer to the following link). To start the troubleshooter, click run now.
2.Install Windows Update again.

Refer to: https://support.microsoft.com/en-us/kb/968002

Best Regards,

We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.

Click HERE to participate the survey.