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Question
Tuesday, June 4, 2019 10:50 AM | 1 vote
Hello guys,
When I try to update my W10 Pro Laptops with Usoclient.exe StartScan (or with the automatic search) I got an 0x80240007 error or sometimes it says me that the computer is up to date but when I run Usoclient.exe Startinteractive the installation works fine.
I use Windows 2016 server for WSUS.
Any idea ?
Thank you !
All replies (5)
Wednesday, June 5, 2019 12:45 AM
1. In Start Search type:
%windir%\SoftwareDistribution\DataStore in this new window and click OK.
- Delete all contents of this folder. (Hint: Use Ctrl + A to select all files and folders)
3. Retry
If the above fails:
Type the following command as Admin, and then press Enter. It may take several minutes for the command operation to be completed.
DISM.exe /Online /Cleanup-image /Restorehealth
Once it got completed do:
sfc /scannow
S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP
Wednesday, June 5, 2019 2:20 AM | 1 vote
Hello,
For error 0x80240007 on Windows Update, we usually use two methods: Method 1:
Modify Windows Update service
Include:
Stop Windows Update Service
Delete temporary update files in C:\Windows\SoftwareDistribution\DataStore and C:\Windows\SoftwareDistribution\Download.
Restart Windows Update service
Method 2:
Restart Windows Installer service
Type net start msiserver and press the Enter in elevated CMD.
Restart computer and update again.
Regards
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Wednesday, June 5, 2019 7:37 AM
Thank for your answers guys,
It seems that the error code is fixed but installations still don't work. On laptops, it says me that the client is up to date but on WSUS I got 5 updates needed with status not installed and 16 updates with no status (but approval is "install" !)
Wednesday, June 5, 2019 9:28 AM
Update : Error code is back and now status on WSUS is stuck at downloaded.
Weirdest thing is our Windows 10 Desktops update perfectly !
Friday, July 5, 2019 7:53 AM
Would you mind letting me know the result of the suggestions? If you need further assistance, feel free to let me know.
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].