How to manuly remove office 2013 Pro

Question

_{Thursday, June 9, 2016 3:25 PM}

Situation:

updates to Office 2013 Pro are failing with a code of 80070658. This just started. I "Googled" the code and tried the remedies to no avail.

I can open and use the entire Office 2013 Pro suite of apps.

So, I decided to repair and/or un-install Office 2013 and then re-install it.

On repair, I get error of setup cannot find Office64.en-is\Office64MUI.xml

On remove, I get "Microsoft Office Pro Plus 2013 uninstall did not complete successfully"

On enter product key, I entered the key I used for the first install and it did not complete successfully.

How can I manually remove office 2013 Pro since the current "setup" program sees an install and does not seem able to remove it.

Thanks

John Lenz

All replies (3)

_{Friday, June 10, 2016 3:09 AM ✅Answered}

John,

Here you go:

Option 3 - Uninstall  Office manually - https://support.office.com/en-us/article/Uninstall-Office-2016-Office-2013-or-Office-365-from-a-PC-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8?ui=en-US&rs=en-US&ad=US

We actually recommend to use the easy fix tool in almost every situation of removing Office. Please refer to the "Option 2 - Completely uninstall Office with the easy fix tool" section in the article above for more details.

Hope this helps.

Regards,

Ethan Hua

Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

_{Monday, June 13, 2016 2:30 AM}

Hi John,

How is it going? Feel free to post back if you need further assistance.

Regards,

Ethan Hua

Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

_{Thursday, June 16, 2016 7:56 AM}

Hi,

I'm marking the reply as answer as there has been no update for a couple of days.

If you come back to find it doesn't work for you, please reply to us and unmark the answer.

Regards,

Ethan Hua

Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]