DPI scaling GPO settings apply but no change in resolution

Question

_{Tuesday, July 23, 2019 3:31 PM}

I am trying to push a DPI setting to a new Panasonic laptop running Win10 1903.  We have an application that requires 100% scaling, so we want to push the setting via GPO Preferences.

Under User Config – Preferences, I created/edited 2 reg keys:

Hkcu\control panel\desktop\logpixels, set it to 96 (decimal)

Changed the Win8DpiScaling key to 1

We want this setting to only apply when a user logs into a laptop, so I linked the policy to the Computer’s OU.

I created a Loopback policy in Merge mode & linked it to the Computer’s OU.

I scoped the DPI policy to a test laptop & a test user

When I reboot the laptop & log in as the user, the policy is getting applied because I can see the settings in the registry, however when I look at the Display Settings, the Scale & Layout is set to 175% & it is grayed out.

What am I missing??  Thanks!

All replies (2)

_{Wednesday, July 24, 2019 6:09 PM ✅Answered}

Resolved: I found that on the first Display dialog box under Settings, it shows 175% & is grayed, however under Advanced Scaling Settings, it shows set to 100 & the application is working correctly.

_{Thursday, July 25, 2019 1:49 AM}

Hi,

Glad to hear the issue has been resolved and thanks for your generous sharing.

Please feel free to reach us if more assistance needed.

Thanks,

Jenny

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