Constant Event 1001 BEX64

Question

_{Tuesday, October 23, 2018 3:08 PM}

I have no visible problem, but I have event logs generating constantly. Not sure if this is related, but the Edge browser is not working. All other browsers are fine.

<?xml version="1.0" encoding="UTF-16"?>
<WERReportMetadata>
<OSVersionInformation>
<WindowsNTVersion>10.0</WindowsNTVersion>
<Build>17763</Build>
<Product>(0x4): Windows 10 Enterprise</Product>
<Edition>Enterprise</Edition>
<BuildString>17763.1.amd64fre.rs5_release.180914-1434</BuildString>
<Revision>1</Revision>
<Flavor>Multiprocessor Free</Flavor>
<Architecture>X64</Architecture>
<LCID>1033</LCID>
</OSVersionInformation>
<ProblemSignatures>
<EventType>BEX64</EventType>
<Parameter0>Explorer.EXE</Parameter0>
<Parameter1>10.0.17763.1</Parameter1>
<Parameter2>8f6f57b3</Parameter2>
<Parameter3>ntdll.dll</Parameter3>
<Parameter4>10.0.17763.1</Parameter4>
<Parameter5>a369e897</Parameter5>
<Parameter6>000000000008f10f</Parameter6>
<Parameter7>c0000409</Parameter7>
<Parameter8>000000000000000a</Parameter8>
</ProblemSignatures>
<DynamicSignatures>
<Parameter1>10.0.17763.2.0.0.256.4</Parameter1>
<Parameter2>1033</Parameter2>
<Parameter22>73df</Parameter22>
<Parameter23>73df65f7abe70e83536b15c6a3f7877a</Parameter23>
<Parameter24>a8ef</Parameter24>
<Parameter25>a8efa6ab8a6d1b88961ccd85ae9a0d18</Parameter25>
</DynamicSignatures>
<SystemInformation>
<MID>2A475F03-EF15-4F70-968B-3CFEB44FDC78</MID>
<SystemManufacturer>VMware, Inc.</SystemManufacturer>
<SystemProductName>VMware Virtual Platform</SystemProductName>
<BIOSVersion>6.00</BIOSVersion>
<OSInstallDate>1539364946</OSInstallDate>
<OSInstallTime>2018-10-12T17:22:22Z</OSInstallTime>
<TimeZoneBias>05:00</TimeZoneBias>
</SystemInformation>
<SecureBootState>
<UEFISecureBootEnabled>NotCapable</UEFISecureBootEnabled>
</SecureBootState>
<ReportInformation>
<Guid>174f7d65-883b-4ab7-abe7-de1077bd8960</Guid>
<CreationTime>2018-10-23T12:41:34Z</CreationTime>
</ReportInformation>
</WERReportMetadata>

All replies (5)

_{Wednesday, October 24, 2018 3:36 AM}

Hi,

According to your description, I suggest that you configure IPV6 by the following steps:

>>> disable IPv6

1. Open the Network and Sharing Center by right clicking on the network icon in the taskbar and then select Open Network and Sharing Center.

2. Right click the Change adapter settings on the right panel.

ight click on the network adapter you are looking to change and then select Properties.

3.Uncheck the box for Internet Protocol Version (TCP/IPv6) and then click OK.

>>> Use registry key to configure IPv6

1. Type regedit in the search field and press Enter.

2. Navigate to HKLM\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters\DisabledComponents.

3. Set it to 0, since it was 0xFFFFFFF to disable IPV6.

Hope these are helpful.

Please remember to mark the replies as answers if they help.
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_{Friday, October 26, 2018 8:37 AM}

Hi,

Was your issue solved?

If yes, would you like to share your solution in order that other community members could find the helpful reply quickly.

If no, please reply and tell us the current situation in order to provide further help.

Best

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Monday, October 29, 2018 9:42 AM}

Any update?

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_{Monday, October 29, 2018 12:47 PM}

Sorry. I already have IP6 disabled. Among the error posted, there is also the occasional reference to the Windows Store. Could be related :

Fault bucket , type 0
Event Name: StoreAgentScanForUpdatesFailure0
Response: Not available
Cab Id: 0

Problem signature:
P1: Update;
P2: 80240437
P3: 17763
P4: 1
P5: Windows.Desktop
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE5BC.tmp.WERInternalMetadata.xml

These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Update;_dd5d8d96e3d23269c4f169d68db17e6348f3e799_00000000_4f49c331

Analysis symbol: 
Rechecking for solution: 0
Report Id: 24c7ec95-aefd-4dce-8a05-874289616698
Report Status: 528484
Hashed bucket: 
Cab Guid: 0

_{Tuesday, October 30, 2018 9:35 AM}

Hi,

Was there any error message?

If yes, you can share a screenshot through OneDrive and attach the shared link in your reply.

Note: Please ease your privacy information in the upload picture.

Best

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].