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Question
Friday, February 24, 2017 12:01 PM
Hi
I'm getting this issue:
C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Version: 10.0.14393.0
Image Version: 10.0.14393.0
[==========================100.0%==========================]
Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
The log can be found in Pastebin.com
I wasn't able to figure out how to fix this issue. I also tried to point it to install.wim but it doesn't work for me
Please help.
Gil Levy
All replies (12)
Tuesday, February 28, 2017 6:38 AM ✅Answered
I was able to solve it eventually. Here are the steps:
1. Create a Windows Installation media, using the Windows Media Creation Tool.
2. I didn't choose to create ISO file. I selected the 1st option in the list.
3. After this was done, I referred to the "Dism /Online /Cleanup-Image /RestoreHealth /Source:X:\sources\install.esd:1" command
4. Note that I didn't use /LimtAccess - not using this options allows windows to use the windows update service to find the required files to fix the issue.
5. Another important note is that in my case I had to use 'install.esd' file because that is the file that is generated when creating the windows installation disk.
After running the above command, I was able to see it reached 100% with success message at the end.
Followed by "sfc /scannow" everything is fixed.
Gil Levy
Friday, February 24, 2017 12:16 PM
What is the underlying issue that prompted you to run dism?
Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)
Friday, February 24, 2017 12:20 PM
What is the underlying issue that prompted you to run dism?
Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)
The main reason I stared with SFC command was that my icons on my task bar, disappeared.
Gil Levy
Friday, February 24, 2017 4:17 PM
Hello,
See if FIX 1 mentioned here helps you:
https://www.kapilarya.com/dism-error-0x800f081f-the-source-files-could-not-be-found-windows-10
Hope this helps, Good luck :)
Microsoft MVP (Windows and Devices for IT)
Windows Insider MVP
Windows Help & Support [www.kapilarya.com]
Friday, February 24, 2017 11:54 PM
I tried it and it doesn't work
Gil Levy
Saturday, February 25, 2017 12:32 AM
Have you tried to use Dism.exe instead?
Saturday, February 25, 2017 2:02 AM
Here is a fix from a user with similar scenario:
https://www.tenforums.com/performance-maintenance/13385-dism-error-0x800f081f-sfc-failed-repair.html
S.Sengupta, Windows Insider MVP
Saturday, February 25, 2017 4:20 PM
The log can be found in Pastebin.com
Unfortunately the detail that you need is in the CBS.log for that same time period (or immediately before)
Here are relevant extracts to help you with the necessary timestamps. Note that you will probably have to dig into some archived portions of the CBS.log to find matches. Otherwise just do it again and make sure you find the right things in both. FWIW the search I used was done in ISE with this Regular Expresssion Error\ |CBS.log The essential detail to note for an analogous ordinary search is that you are only interested in instances of Error which are followed by a space.
2017-02-24 22:50:40, Error DISM DISM Package Manager: PID=2436 TID=6360 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f081f)
2017-02-24 22:50:40, Info DISM DISM Package Manager: PID=2436 TID=6360 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine
Also, something which may save you some further effort would be to note that problems with opencl.dll are still common and well known. They may as well be ignored as a nuisance and considered a clean run if that is all that shows.
HTH
Robert Aldwinckle
Saturday, February 25, 2017 4:21 PM
icons on my task bar, disappeared.
That could mean you switched to Tablet mode. Press Win-A to check.
Robert Aldwinckle
Monday, February 27, 2017 6:19 AM
Hi ，
2017-02-24 22:50:40, Info DISM DISM Package Manager: PID=2436 TID=2504 Error in operation: source for package or file not found, ResolveSource() unsuccessful. (CBS HRESULT=0x800f081f) - CCbsConUIHandler::Error
2017-02-24 22:50:40, Error DISM DISM Package Manager: PID=2436 TID=6360 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg
The error message indicates that source for package or file not found. If you get the error message "cannot find source files"you need to have an ISO file mounted and need to specify where it is located with the below command.
DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:\Sources\Install.wim:1 /LimitAccess Where "X" is the drive letter where the ISO is located. Simply change the "X" to the correct drive letter
I search online and find a similar case may help you.
http://superuser.com/questions/951538/windows-10-dism-error-0x800f081f
NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.
Best regards
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Monday, February 27, 2017 6:21 AM
Hi ，
If all above methods do not help or you don`t want to troubleshoot this issue deeply, we could try to perform an in-place upgrade repair to refresh the machine. Refreshing the machine won`t affect the personal files. It allows you to keep all your files, settings and apps. No product key is required. Activation is automatic. Boot from a Windows 10 ISO, choose "Upgrade" install.
Best regards
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Tuesday, February 28, 2017 8:08 AM
Hi Gil-Levy，
Good to hear that you have fixed it. Please "mark it as answer" to close the case. It will help other community members find the helpful information quickly.
Best regards
Please remember to mark the replies as answers if they help.
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