MSOIDSVC error 0 event after Office 2013 standard installation

Question

_{Monday, August 25, 2014 9:33 AM}

Hi,

I just try to install Office 2013 standard by SW_DVD5_Office_2013_64Bit_English_MLF_X18-54061.ISO.

After the installation, i find that MSOIDSVC error 0 event log will be generated once i start office application. The MSOIDSVC error log will appear even I disable all add-ons and features during installation setup.

However, I find that if i connect the machine to internet, the MSOIDSVC error 0 event log will disappear. It is odd since microsoft never mention office 2013 must have internet access. Any idea about this case? I want to let the error event disappear with no internet access setup.

The error event shows:

The description for Event ID 0 from source MSOIDSVC.EXE cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

InitializeSvcAPI failed with hr = 0x80048883

Please help, thanks alot.

Regards,

Andrew

All replies (10)

_{Friday, May 22, 2015 6:24 AM ✅Answered}

Finally find that disable office network connection under GPO can solve the issue.

_{Monday, August 25, 2014 2:25 PM}

Hi

Take a look here:

http://answers.microsoft.com/en-us/office/forum/office_2013_release-word/microsoft-office-2013-has-stopped-working/0769edb6-1db1-44ff-8fae-a302214d70c2?page=4

Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

_{Tuesday, August 26, 2014 1:57 AM}

Hi

I have read the post, but it is different to my case.

My office application is working fine, just the annoying Event ID 0 from source MSOIDSVC.EXE keep generating when i run office application without internet access.

_{Tuesday, August 26, 2014 5:58 AM}

Hi,

Does this happen to all Office applications? 

It has been mentioned in lots of threads and forums that the error was caused by some third party (non-Microsoft) add-ins/applications. 

Please try to run the problematic Office applications in safe mode and check behavior. Or, do a Windows clean boot and see if issue was caused by any program conflicts.

Regards,

Ethan Hua
TechNet Community Support

It's recommended to download and install Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs.

_{Tuesday, August 26, 2014 9:05 AM}

Hi Ethan,

Thanks for reply. I only install World and Excel and the issue happens on both World and Excel . I have tried both safe mode and Windows clean boot, but the errors still generating.

I have installed a fresh OS to test. The error still generate after office 2013 installation.

However, I have some findings about the MSOIDSVC error.

i try to install another version of office 2013 (office 2013 professional plus), the MSOIDSVC error still generating in same senario. However, I find that there is a shared feature called "Business Connectivity Services", once remove it the MSOIDSVC error disappear even no internet access. The problem is I need to install office 2013 standard and there is no "Business Connectivity Services" feature  in office 2013 standard.

_{Wednesday, August 27, 2014 10:24 AM}

MSOIDSVC.exe - Installed as a Windows service with the service name msoidsvc. This is the core component that executes the actual logons and service ticket requests to AD FS and Microsoft Online Services authentication servers.

More reference about it: http://community.office365.com/en-us/w/sso/534.aspx

So, each Office service that has issues to connect to Microsoft Online Service authentication servers might cause this error.

Also, you probably want to check this service - Microsoft Online Services Sign In Assistant service.

_{Thursday, August 28, 2014 8:01 AM}

I have checked the service but there is no "Microsoft Online Services Sign In Assistant" service. Also I search the "MSOIDSVC" from the whole drives and no such file inside the systems.

I wonder the error is due to some office components  require the MSOIDSVC.exe, hope someone can help......

_{Friday, September 4, 2015 1:17 PM}

Hi i have the same issue, can you let me know where you have disabled this?

_{Friday, March 24, 2017 9:28 AM}

thank you, where this option in gpo can bi find?

_{Tuesday, May 23, 2017 2:05 PM}

Andrewhon,

I am also looking for this GPO setting and I am not able to find it.  Please share the location.  Thanks

Gizmo