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Question
Wednesday, December 7, 2016 7:53 AM
Hi,
We have one account request tool which is designed in sharepoint 2010. Now Suddenly L2 Approvers are changed. Few Request are in pending level (L1 level and L2 LEVEL). How to update new l2 approver names in those request.Please help me.
Thanks,
ShashiRekha
All replies (4)
Wednesday, December 7, 2016 9:19 PM
Add or update the participants
This option to add or update participants for a workflow in progress is available only if the workflow is configured to support updates when it is added to a list, library, or content type. To change a workflow in progress, you must be the person who started the workflow or have the Manage Lists permission.
If the list or library that contains the item for which you want to update a workflow is not already open, click its name on the Quick Launch.
If the name of your list or library does not appear, click View All Site Content, and then click the name of your list or library.
Point to the document or item involved in the workflow, click the arrow that appears, and then click Workflows.
Under Running Workflows, click the name of the workflow that you want.
Under Workflow Information, do one of the following:
-
To add or change approvers for an Approval workflow, click Add or update approvers.
To add or change reviewers for a Collect Feedback workflow, click Add or update reviewers.
Under Add or update participants, type the names of the participants whom you want to add, or click To to select people or groups from the directory service.
If you want to assign the workflow task to one or more groups, and you want to assign only one task to each group, select the Assign a single task to each group entered (Do not expand groups) check box.
Type any comments that you want to include with the task.
Under Due Date, specify the due date information that you want.
-
Click Update.
Thanks, Danny Hickman IT Support Specialist
Thursday, December 8, 2016 5:03 AM
Hi Stark,
But in my application, under workflow information "click add or update approvers" and " click or update reviewers" option is not available.
I have full site collection administrator access.
We are pulling l2 approvers from one sharepoint list. For new request it is pulling new approver name correctly, having problem with old request which is under pending status.
By restarting the workflow, it will capture new approver names for old request, but business not accepting to restart the workflows. Since manager(L1) will get workflow notification again.They are suggesting to look into another way to solve this.
Please suggest me. I am new to this sharepoint technology actually.Thanks in Advance.
Regards,
Shashirekha
Thursday, December 8, 2016 5:12 AM
Hi,
Under workflow information, only these are available in my application.
1. Initiator
2.Started
3. Last Run
4.Status
**5. Item(view request link)
Please let me know, how to configure those options in workflow information. " click or update approvers" " click or update reviewers".**
Thanks & Regards,
Shashirekha
Tuesday, December 13, 2016 8:05 AM
Hi ShashiRekha,
Which task action did you add in the workflow? Is the “Start Approval Process”?
You could add the participates for running workflow.
Per my test in my environment, I add the “Start Approval Process” task action in the library, click “In Progress” in the workflow column. In my environment, the “lib2” is the workflow which running in the library.
Then it will redirect to the workflow information page for the workflow “lib2”. In the workflow information page, you can add or update the assignees for approval.
Best regards,
Sara Fan
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