Explorer closes automatically after a while

Question

_{Wednesday, March 15, 2017 10:44 AM}

Oke, so I'm working on a project. I open Explorer to browse to a folder on the network with files I need. I'm happily working on my project and after a while, in the corner of my eye, I see something happening on the second screen. Hey, I had a folder open in Explorer? And now it's gone? Did I close it by accident? Weird. This happens frequently, so I started paying attention to it. And yes, it happened again. And again. If Explorer is idle for a while, it automatically closes. No errors in the Event log and nothing else happens. I.e. Explorer doesn't crash. Asked a colleague if he experiences the same. And yes, he does too.

So I wonder if this is 'standard' behavior? And if so, how to prevent it? I would like to emphasize Explorer doesn't crash - there are a lot of hits when googling 'Explorer closes automatically' but all links I read so far talk about Explorer crashing (i.e. task bar disappearing and reappearing etc).

Simon Weel

All replies (2)

_{Wednesday, March 15, 2017 3:35 PM ✅Answered}

that sounds similar to: Windows 10 1511 - explorer windows close randomly,
which was due to mapping network drives via group policy

_{Thursday, March 16, 2017 6:50 AM}

Hi Simon Weel,

When did the issue start to occur? Have you configured any gp(group policy) to map the drive?

Please check the symptom in a clean boot environment.
Clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

Best regards

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