shared calendar won't stay checked

Question

_{Monday, November 18, 2013 9:45 PM}

We recently upgraded everyone's computers to Windows 8 and Outlook 2013.  I have a few users that have multiple shared calendar mapped in their outlook that will not stay checked.  If I open my calendar and check some shared calendars, close outlook, and re-open, the same calendar I had checked will stay checked.  I have a few users who will check shared calendars, but every time they exit outlook and re-open only their own calendar is checked. 

All replies (4)

_{Tuesday, November 19, 2013 12:26 PM ✅Answered}

Hi,

By default, Outlook will remember the Calendars you chose last time and keep them checked the next time you open Outlook.

We may run Outlook with /cleanviews command-line to test the result:

Press Win + R and type “outlook.exe /cleanviews” in the blank box, then press Enter.

(Restores default views. All custom views you created are lost.)

We can also run Outlook in Safe Mode to determine if it's 3rd-party add-ins related:

Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.

Thanks,

Melon Chen

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_{Monday, November 25, 2013 2:23 AM}

Hi,

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

Thanks,

Melon Chen

Forum Support

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_{Friday, November 13, 2015 5:33 PM | 1 vote}

Hi Melon,

This exact issue cropped up in our office today; we tried both of your solutions, and they did not work.

The calendar simply will not stay checked.

Thanks for your help,

Miles

Edit: I should clarify, closing and reopening does not help, the calendar checkmark blinks but will not stay selected.

_{Thursday, March 14, 2019 3:14 AM}

I fixed this by repairing the default email in account settings and then waiting for everything to sync back up after a send / receive command via the mail setup menu launched from control panel.