WAN Miniport (pptp) missing

Question

_{Tuesday, April 2, 2019 6:24 PM}

I upgraded a perfectly running Windows 7 pro to Windows 10 pro. Everything looked fine until I tried to VPN connect back to the office. Screen was stuck at "Connecting to Office". Started by trying to open properties on the adapter ad get a "An unexpected error has occurred". Tried setting up a new connection and when I look at the adapter it displays "Unavailable-device missing"

Checked Device manager and it looks like the WAN Miniport (PPTP) isn't associated with the network adapters. I Can't figure out how to get it installed. Looking for help

All replies (3)

_{Tuesday, April 2, 2019 11:47 PM}

Try to update WAN Miniport driver manually.

Open Device Manager:

#Right click on WAN Miniport, and select Update driver.
#Choose Search automatically for updated driver software.

S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP

_{Wednesday, April 3, 2019 2:09 AM}

Hi,

I recommend you follow the below steps to update the driver:

• Select the Start button, type Device Manager, and select it from the list of results.
• Expand a category (like Monitors or Network Adapters) to find the name of your device, then right-click (or tap and hold) it, and select Update Driver.
• Select Search automatically for updated driver software.

Please refer to the link below:

https://www.repairwin.com/fix-vpn-unavailable-device-missing/

Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.  

Best regards,

Travis

Please remember to mark the replies as an answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected]

_{Monday, April 8, 2019 8:48 AM}

Hi,

Just checking in to see if the information provided was helpful.

Please let us know if you would like further assistance.

Best Regards,

Travis

Please remember to mark the replies as an answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected]