What causes Error 117?

Question

_{Wednesday, June 7, 2017 7:33 AM | 1 vote}

Source
Windows

Summary
Hardware error

Date
‏12/‏09/‏38 10:01 ص

Status
Report sent

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 117
Parameter 1: ffffd00e197764a0
Parameter 2: fffff800eb3dfb28
Parameter 3: 0
Parameter 4: d68
OS version: 10_0_15063
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.15063.2.0.0.256.48
Locale ID: 1025

Extra information about the problem
Bucket ID: LKD_0x117_Tdr:3_TdrBug:575504_TdrVTR:11_IMAGE_nvlddmkm.sys_Maxwell
Server information: 5f01d6c1-2384-45ed-9404-2aa478bc5bc8

All replies (3)

_{Wednesday, June 7, 2017 11:30 AM}

The file mentioned in the Bucket ID nvlddmkm.sys is NVidia Video drivers, so in you case it would related to that. So update your video drivers see if that helps.

_{Wednesday, June 7, 2017 12:44 PM}

Open Device Manager

Locate your display adapter

Expand it to locate the graphic card.

Select and Right click on it to uninstall along with software if any

Reboot

Let the OS detect the hardware

Get connected with internet and update the graphic card driver either via Windows update or Nvidia's site.

S.Sengupta, Windows Insider MVP

_{Thursday, June 8, 2017 7:48 AM}

Hi,

According to the error message:

Bucket ID: LKD_0x117_Tdr:3_TdrBug:575504_TdrVTR:11_IMAGE_nvlddmkm.sys_Maxwell

Current problem should be related to your NVIDIA Graphics Driver, I suggest to Cleanly Re-install NVIDIA Graphics Driver.

1.Go to Device Manager. Then expand category Display adapters and locate your NVIDIA graphics driver.

2.Right click your NVIDIA graphics driver and choose Uninstall from the list of choice.

3.When prompted to confirm the uninstall, please make sure that you check Delete the driver software for this device option too. Then press OK to continue.

4.Download and install the latest version of NVIDIA graphics driver from the official support website.

After installation, reboot computer in the clean boot mode to check result.

Also, you could try to reset nvlddmkm.sys file, the following link introducing how to operate.

http://ccm.net/faq/6210-how-to-fix-an-nvlddmkm-sys-error-message

Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

Regards

Please remember to mark the replies as answers if they help.
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