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Question
Tuesday, September 19, 2017 9:46 AM
Hello, I have update error
There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800710df).
Ive done this 1. Run Windows PowerShell as Administrator. 2. Type Get-WindowsUpdateLog cmdlet to generate it.
https://1drv.ms/u/s!AsnB4_e8EmlgaBQbu9ZXcqjmEgA
Thanks For Help :)
All replies (5)
Tuesday, September 19, 2017 12:06 PM
Hello,
See if this fix helps you:
Hope this helps, Good luck!
Microsoft MVP (Windows and Devices for IT)
Windows Insider MVP
Windows Help & Support [www.kapilarya.com]
Wednesday, September 20, 2017 10:01 AM
Hi,
Sorry, I cannot see your update log, would you please help to share the log again? In addition, share the C:\Windows\Logs\CBS\cbs.log also for our research.
This error means:
err 0x800710df
# as an HRESULT: Severity: FAILURE (1), Facility: 0x7, Code 0x10df
# for hex 0x10df / decimal 4319 :
ERROR_DEVICE_NOT_AVAILABLE winerror.h
# The device is not ready for use.
Let's see if the required update is for device in Windows update history. please let me know which updates failed to install.
Please remember to mark the replies as answers if they help.
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Thursday, September 21, 2017 10:38 AM
Hi,
Sorry, I cannot see your update log, would you please help to share the log again? In addition, share the C:\Windows\Logs\CBS\cbs.log also for our research.
This error means:
err 0x800710df # as an HRESULT: Severity: FAILURE (1), Facility: 0x7, Code 0x10df # for hex 0x10df / decimal 4319 : ERROR_DEVICE_NOT_AVAILABLE winerror.h # The device is not ready for use.Let's see if the required update is for device in Windows update history. please let me know which updates failed to install.
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].
Hello Kate Li, thank you for your help ... Here is the cbs.log ... I hope you can start something with it
CBS.log
https://workupload.com/file/gRAhEu7
greetings
Friday, September 22, 2017 8:19 AM
Hi,
I just noticed some unclear error on your CBS which is not same as what you mentioned in title, it's not enough. Please help to collect following event log and upload for our research. So that I can know which update and when these updates fail to install: Thanks for your cooperation.
%SystemRoot%\System32\Winevt\Logs\Application.evtx
%SystemRoot%\System32\Winevt\Logs\Security.evtx
%SystemRoot%\System32\Winevt\Logs\System.evtx
Error I found:
2017-09-03 13:03:27, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2017-09-03 13:03:27, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
2017-09-03 13:03:27, Info CBS Releasing offline store key
2017-09-03 13:03:27, Info CBS Session: 30614692_1162517952 initialized by client WindowsUpdateAgent, external staging directory: (null), external registry directory: (null
2017-09-03 13:03:27, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2017-09-03 13:03:27, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
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Monday, September 25, 2017 11:18 AM
Hello, thanks for the help.
Here are the 3 required files
I hope you can find something
http://workupload.com/archive/ANLsEQq
Thanks and best regards