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microsoft word requires the file msointl.dll to run. Run setup again to assure proper installation

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Tuesday, November 1, 2016 9:20 AM

Hello,

I saw some discussions over the error:
"Microsoft word requires the file msointl.dll to run. Run setup again to assure proper installation",
but none seems to work for me now.

I get this error when trying to open a word document from Outlook email's attachment.
I have office 2013 but don't remember where is my original CD with the product key.
Any idea how to solve this?

All replies (2)

Wednesday, November 2, 2016 6:59 AM

I saw some discussions over the error:

...

but none seems to work for me now.

Microsoft office word requires the file msointl.dll to run. Not sure what exactly you've tried so far. Before we perform a completely reinstallation, simply try a repair of your Office via Control Panel and see if this will correct the issue:

https://support.office.com/en-us/article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

If issue persists, probably copy this specific .dll file from another computer and replace the faulty one on your PC, then verify result again.

Regards,

Ethan Hua

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Tuesday, February 13, 2018 4:32 PM

I have the same problem.

It occours when i'm trying to open a microsoft office file as an attachment in emails, but if i drag this file to desktop of any folder, it opens just fine