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The task sequence failed to install application (ScopeId_/Application_) for action (APP: ) in the group () with exit code 16389. The operating system reported error 2147500037: Unspecified error

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Tuesday, November 10, 2015 11:47 AM

Hi All,

I am unable to install many Application packages from my task sequence. I am getting the below error message in logs.

Message 1: The task sequence failed to install application <NAME>(ScopeId_<GUID>/Application_<GUID>) for action (APP: <NAME>) in the group () with exit code 16389. The operating system reported error 2147500037: Unspecified error.

Sometimes the error that i get is -

**Message 2 :*The task sequence execution engine failed executing the action (APPLICATION NAME) in the group (Installation) with the error code 2147944122
Action output: ... 1F1-33EF-4A14-91EE-8A4A7DC4736C} is valid.
CoCreateInstance succeeded
Active request handle: {AAAEC1F1-33EF-4A14-91EE-8A4A7DC4736C} is valid.
Invoking Execution Manager to install software
FALSE, HRESULT=800706ba (e:\nts_sccm_release\sms\client\osdeployment\installsoftware\installsoftware.cpp,264)
0, HRESULT=800706ba (e:\nts_sccm_release\sms\client\osdeployment\installsoftware\installsoftware.cpp,780)
ReleaseSource() for D:\SMSTaskSequence\Packages\KA10018F.
reference count 1 for the source D:\SMSTaskSequence\Packages\KA10018F before releasing
Released the resolved source D:\SMSTaskSequence\Packages\KA10018F
pInstall->Install(sPackageID, sProgramName), HRESULT=800706ba (e:\nts_sccm_release\sms\client\osdeployment\installsoftware\main.cpp,361)
Failed to invoke Execution Manager to Install Software for PackageID='ABC10018F' ProgramID='APPLICATION NAME' AdvertID='ABC120008' hr=0x800706ba
InstallSoftware failed, hr=0x800706ba
Install Software failed, hr=0x800706ba. The operating system reported error 2147944122: The RPC server is unavailable.
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Can someone please help me in resolving these issues. Is it a problem with the applications packages? should I use the 'package' model instead of applications?

For error in Message 2 what's wrong and what should be done to fix it.

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Thanks, S K Agrawal

All replies (3)

Tuesday, November 10, 2015 3:27 PM âś…Answered

Here is the port/firewall reference: https://technet.microsoft.com/en-us/library/hh427328.aspx

Before you go down that route, though, can you post a screenshot of your task sequence, specifically the application install steps?

Also, did you validate that the site is healthy as I suggested previously?

Jeff

Tuesday, November 10, 2015 2:41 PM

Message 2 actually is referring to a package/program not executing.  What package is it?

I would start by making sure your site is healthy.  Is it all green in Site Status and Component Status in the console?

Are all require ports available for the client system to connect to the site server and DP(s)?

For both failing items, do you have the check box checked for "Allow this program to be installed from the Install software task without being advertised"?

Jeff

Tuesday, November 10, 2015 3:18 PM

Hi Jeff,

I am getting Message 2 for multiple application packages like "MS Office",etc. Last message is smsts.log is
"The task sequence manager could not successfully complete execution of the task sequence. A failure exit code of 16389 was returned. The operating system reported error 2147944122: The RPC server is unavailable."

What are the mandatory ports that i need to open. The blog "http://www.myitforum.com/forums/m239508-print.aspx" states that i need to open port 49154 TCP. Is this to be done on my Primary site server?

Do we have this setting in Packaging Model - ""Allow this program to be installed from the Install software task without being advertised"?"

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Thanks, S K Agrawal