VM has reported a failure when processing extension 'enablevmaccess'

Question

_{Monday, January 22, 2018 3:36 PM}

Hi,

I can't connect to one of our VM's.

When I try to reset the password inside Azure portal, this message is provided:

"VM has reported a failure when processing extension 'enablevmaccess'. Error message: "VMAccess Extension does not support Domain Controller.".

I've tried reset the password with PowerShell with "net ent" command. But that didn't work.

How can I reset the user login?

All replies (6)

_{Monday, January 22, 2018 4:36 PM}

You may refer the below articles and let us know:

For Windows VM,

/en-us/azure/virtual-machines/windows/reset-rdp?toc=/azure/virtual-machines/windows/toc.json

You can also refer the thread link which discusses similar issue.

For Linux VM:

https://github.com/Huachao/azure-content/blob/master/articles/virtual-machines/virtual-machines-linux-use-vmaccess-reset-password-or-ssh.md

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_{Tuesday, January 23, 2018 9:18 AM}

Hi,

I've tried to reset the password with PowerShell scripts but every time I run the script it fails with the message: "Failed to download all specified files. The remote name could not be resolved "iaasvtempstoreeurope.blob.core.windows.net"?

_{Tuesday, January 23, 2018 3:22 PM}

You tried with the script we shared above? If not, then could you help us with the script.

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_{Wednesday, January 24, 2018 8:01 AM}

Hi,

I tried this PowerShell script:

Set-AzureRmVMAccessExtension -ResourceGroupName "X" -Location "North Europe" -VMName "X" -Name "X" -TypeHandlerVersion "2.0" -UserName "X" -Password "X"

_{Wednesday, January 24, 2018 3:12 PM}

Hi,

I tried this PowerShell script:

Set-AzureRmVMAccessExtension -ResourceGroupName "X" -Location "North Europe" -VMName "X" -Name "X" -TypeHandlerVersion "2.0" -UserName "X" -Password "X"

I tried the function "Reset password" inside the Azure portal today again. But it's still not working for this Virtual Machine. "VM has reported a failure when processing extension 'enablevmaccess'. Error message: "VMAccess Extension does not support Domain Controller.".

_{Thursday, January 25, 2018 3:07 PM}

You may refer the below SO link and let us know:

https://stackoverflow.com/questions/48149387/reset-azure-vm-pw-for-domain-controller

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