Error 0x85002028

Question

_{Thursday, December 21, 2017 6:08 AM}

Hi,

Today my email is unable to sync, and it says the device doesn't support this server version, and there was an Error Code given -  0x85002028. Can anyone help me out?

Thank you

All replies (3)

_{Thursday, December 21, 2017 10:31 PM}

Any update? Has it cleared?

If not what mail client \ program are you using? What email provider?

This sounds like a temp problem with the provider, try webmail as a work-around in the meantime.

_{Friday, December 22, 2017 3:14 AM}

Hi,

Please refer to the following article and see if it can help you.

Resolve sync issues in Mail and Calendar apps in Windows 10

https://support.office.com/en-us/article/Resolve-sync-issues-in-Mail-and-Calendar-apps-in-Windows-10-0dd86c69-18f3-4f73-9d3d-375bdc9c3e34

In addition, I also found several users who had the similar issue as yours, they gave the advices may help you, please refer to the link:

Error code 0x8500202 on Windows Mail app, when trying to synchronize with outlook.com account

https://answers.microsoft.com/en-us/windows/forum/apps_windows_10-outlook_mail-winpc/error-code-0x8500202-on-windows-mail-app-when/3ac9cc8b-9a22-4564-b8b5-dc66f3b25558

Best Regards,

Tao

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_{Tuesday, December 26, 2017 2:41 AM}

Hi,

We haven’t heard from you for a couple of days, have you solved the problem?  

Best Regards,

Tao

Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact [email protected].