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Question
Wednesday, September 20, 2017 3:59 PM
Using Windows 10 Home Version 1703 OS Build 15063.608 with auto updates set on I have recently started getting applications failing with Remote Procedure Call Failed. In the Event Log I always get Event ID 5973 e.g.
Activation of application Microsoft.Windows.Photos_8wekyb3d8bbwe!App failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.
Activation of application Microsoft.Windows.ShellExperienceHost_cw5n1h4txyewy!App failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.
Activation of application Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe!App failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.
Activation of application Microsoft.MicrosoftEdge_8wekyb3d8bbwe!MicrosoftEdge failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.
Sometimes these applications work but there have been 172 of these errors in the last 7 days.
Where is "the Microsoft-Windows-TWinUI/Operational log for additional information"?
How can I stop this error?
All replies (2)
Wednesday, September 20, 2017 7:04 PM
you can get the events via Powershell:
Get-WinEvent -LogName Microsoft-Windows-TWinUI/Operational | Out-GridView
Thursday, September 21, 2017 6:13 AM
Hi,
Look at this Microsoft document for detailed information.
Windows Store apps may not open and Event ID 5973 is logged in the Application log
Cause
Abnormal shutdown may corrupt the user application cache in C:\Users\username>\AppData\Local\Packages.
Resolution
To test if you have the issue, create a new user account and sign into the new account. If the problem disappears, recreate your user profile to resolve the problem.
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Regards
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