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Question
Saturday, December 29, 2018 4:49 AM
The backup failed.
Windows Backup failed to create the shared protection point on the source volumes. (0x8078006B)
Additional Information:
The shadow copy provider had an unexpected error while trying to process the specified operation. (0x8004230F)
I was trying to create a system image and it was successfully done twice the last day. After a day the system suddenly can't process my request to backup my system into an external drive.
All replies (6)
Saturday, December 29, 2018 5:18 AM
Hi Sherwin Cruz,
Chose settings on the C: drive (even though shadow copies are disabled). Then set it to No Limit. Do the same thing for the System drive.
Please find the below thread for more info
Hope this helps...
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Monday, December 31, 2018 3:23 AM
Hi,
Thanks for posting in our forum!
1. The error 0x80042308 is related to Volume Shadow Copy.
Check if the Volume Shadow Copy service is running on your computer or not. You can refer to the following steps:
(1). Click ‘Start’, type ‘services.msc’ and hit Enter.
(2). Locate “Volume Shadow Copy” and check if the service is started.
(3). If not ‘Start’ the service. If yes, you can try stop the service and restart the same.
(4). Repeat the above steps for ‘Windows Backup service”, too.
2. You should check your disk, Shadow copy errors are often caused by disk problems which check disk will find and correct. You can run cmd command “chkdsk” to check.
3. Please run cmd command “vssadmin list writers” to check whether the writers has some errors.
In addition, here are some related links for your reference:
Please Note: Since the website is not hosted by Microsoft, it may change without notice. Microsoft does not guarantee the accuracy of this information.
Hope this information can help you. If you have any questions, please let me know.
Best Regards,
Daniel
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Wednesday, January 2, 2019 1:53 AM
Hi,
Good day!
Is there any update about your question？if you have any concerns, please let me know.
Best Regards,
Daniel
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].
Friday, January 4, 2019 2:44 AM
Hi,
This is Daniel and wish you all the best!
Since you have not responded for a long time, we will temporarily archive this post.
If the reply helped you, please remember to mark it as an answer.
If you have any questions, please do not hesitate to contact us.
Best Regards,
Daniel
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].
Sunday, February 3, 2019 3:13 PM
Hi,
Until now I can't create an image for my backup of drive c:
I tried so many approach and I can't find any related topic for this concern. Please help. Thank you.
Tuesday, February 5, 2019 4:41 AM
Hi,
Thanks for your reply!
I will continue to do some research about this issue and I will contact you as soon as I have any progress.
Thanks for your understanding!
Best Regards,
Daniel
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].